Skip to main content

Buy a product on Teachable

How to choose a pricing plan, complete checkout, and access your purchase.

This article covers a feature of Teachable Payments, our new payments experience powered by Stripe. Learn more.

Purchasing a product on Teachable is a two-step process: choose a product price from a product's sales page, then complete your purchase through the checkout page. This guide walks you through the full experience, including what to expect at checkout, how payment methods work, and what happens after you buy.

Getting to checkout

You'll reach a Teachable checkout page in one of a few ways:

  • Clicking an Enroll or Buy button on a product sales page

  • Following a direct checkout link shared by the school or creator

  • Clicking a link in a promotional email or social post

If the product has multiple pricing plans, you'll choose between them before proceeding to payment. If there's only one plan, you'll go straight to checkout.

Plan type

How it works

Free

Immediate access at no cost

One-time purchase

Single payment for lifetime or defined-period access

Payment plan

Fixed number of monthly installments — full access after first payment

Subscription

Recurring payments (weekly, biweekly, monthly, quarterly, semiannually, or annually) — access continues as long as payments are successful

Note: For subscriptions and payment plans, your billing date is based on the date and time of your original purchase.

Completing checkout

Teachable uses a secure two-step checkout powered by Stripe. Your payment details are protected by Stripe's encryption and fraud prevention — the same infrastructure used by millions of businesses worldwide.

Enter your email

Enter the email address you want to use for your Teachable account.

New to Teachable? This email will be used to create your account after purchase.

Already have an account? You'll be prompted to sign into Teachable after purchase.

Complete your payment

A secure Stripe-hosted payment panel will appear. Here you'll complete your purchase by entering your payment details and confirming your order.

The payment panel includes:

  • Order summary — product name, price, and any applicable tax

  • Coupon code field — click Add coupon code to apply a discount

  • Payment method — select your preferred payment method from the options available

  • Tax ID field — if you are purchasing as a business entity, you can enter your business tax ID to apply any applicable B2B tax treatment

  • Additional Products — in some cases, schools will offer supplemental products to be purchased at checkout

Note: The payment panel is hosted and secured by Stripe. You may notice Stripe branding — this is expected and confirms your checkout is secure.

Payment methods and local currency

Available payment methods vary based on your location and the location of the student. You'll only see payment methods that are available to you. As a platform, Teachable offers over 35 local payment methods worldwide.

Good to know: If you're based outside the school's home country, you may see the option to purchase in your local currency. The exchange rate is applied automatically by Stripe; the local price in your currency is equivalent to the listed price plus a small foreign exchange fee.

Tax at checkout

If tax applies to your purchase based on your location, it will appear as a separate line item in the order summary. Tax is calculated automatically based on your location and the product you are buying — you don't need to enter anything to trigger it.

If you are purchasing as a business entity with a valid tax ID (VAT ID, GST number, ABN, or equivalent), enter it in the tax ID field at checkout. Depending on your jurisdiction, this may remove or reduce the tax charge on your purchase.

Note: Tax ID formats vary by country. Make sure to enter yours in the correct format for your jurisdiction.

After your purchase

Set up your account

If this is your first purchase on the school, after payment is complete you'll be prompted to navigate to the email you purchased with. There, you'll see your enrollment email, which will prompt Teachable's signup flow. Here, you will enter your name and create a password for your new account.

Note: If you don't receive the confirmation email within a few minutes, check your spam or junk folder.

Access your product

Once your purchase is complete and your account is set up, you'll have immediate access to the product. You can access it anytime by logging into the school.

Post-purchase invoice

After every purchase, Stripe automatically sends a tax-compliant PDF invoice to the email you entered at checkout — a formal invoice for the transaction, which includes the product name, amount paid, any tax applied and the applicable jurisdiction, and both the school's and Teachable's tax registration ID where relevant.

If you don't see this email after 2 hours, check your spam or junk folder.

If you purchased as a business, your business name and tax ID will appear on the invoice if you entered them at checkout. This makes the invoice suitable for expense reporting or VAT reclaim purposes.

If you purchased a subscription or a payment plan, you can download past invoices at any time from the Stripe Customer Portal. See Manage your subscription for how to access it.

Note: For schools on older payment gateways (not Teachable Payments), receipts are still sent by email but the PDF invoice format may differ.

Subscription and payment plan billing

If you purchased a subscription or payment plan, your subsequent payments are charged automatically on the same date and time as your original purchase. You'll receive an invoice after each successful charge.

If a payment fails, you'll receive an email notification. Stripe will retry the payment automatically — see Manage your subscription for details on how to update your payment method.

FAQs

Why do I see a different currency than the listed price?

This school uses Teachable's native payments gateway, Teachable Payments, which automatically displays prices in your local currency at checkout. The amount in your currency is the equivalent of the school's listed price at the current exchange rate plus a small foreign exchange fee. You have the option to pay in either currency.

Why don't I see PayPal as an option?

PayPal is coming soon to the new checkout experience. In the meantime, you can pay by card, Apple Pay, Google Pay, or any other payment method shown at checkout.

I have a coupon code — where do I enter it?

On the payment panel, click Add coupon code in the order summary section and enter your code. The discount will be applied to your total before you complete payment.

I'm buying as a business — how do I enter my tax ID?

On the payment panel, look for the tax ID field and enter your business tax ID (VAT ID, GST number, ABN, or equivalent). Depending on your location, this may remove or reduce the tax applied to your purchase.

I was charged but didn't receive access — what do I do?

First check your email for your enrollment account confirmation emails. If you've confirmed your email and still don't have access, the school you purchased from likely has a 'log in' option on their website. If not, contact the school's support team directly.

I already have a Teachable account — do I need to create a new one?

No. Enter the email address associated with your existing account at checkout. Your new purchase will be added to your existing account.

Why does my bank require additional verification?

In some regions, your bank may require additional authentication when making a payment (known as Strong Customer Authentication or SCA). You may see a pop-up or receive a text message asking you to verify the charge. This is a standard security step from your bank — not a problem with the checkout.

Did this answer your question?