Get Started with Payments

This article provides an overview of how to accept and process payments on Teachable. There is a video tutorial included with this article. 

Video Tutorial

NOTE: Some visual and content differences may appear in your school's admin due to recent design updates from those displayed in the video above.

Overview

Teachable offers the ability to process and payout transactions directly within your Teachable school. In order to receive school earnings, you will need to set up a payment gateway within the Settings > Payments area of your admin.

There are two native payment gateway options available on Teachable based on the country where you are located: Teachable Payments or the Monthly Payment Gateway.

If you’re on the Professional plan and up, and have your own Stripe Business and PayPal Business accounts, you can connect directly with these payment processors using custom payment gateways.

Payment Gateway Payout Schedule Payout Processor Payout to Authors/Affiliates 
Teachable Payments (where available) Daily, weekly, or monthly Stripe Express Yes, with BackOffice enabled
Monthly Payment Gateway Monthly PayPal Yes, with BackOffice enabled
Custom payment gateways* Varies Varies No

*Custom payment gateways are set up directly with Stripe and/or PayPal. Payout schedules and payout destinations are managed directly with these third-party companies. 

For more information on how to set up and receive your earnings, please refer to the following articles for each payment gateway:

NOTE: Payments are processed through whichever gateway is active at the time of purchase. For example, if you switch from the Monthly Payment Gateway to Teachable Payments, any sale made before switching gateways will be paid out according to the Monthly Payment Gateway's payout schedule. Once the switch is made, all payments—including existing recurring payment plans (e.g. subscription and payment plan payments)—will be processed using your new gateway. 

For help with troubleshooting purchase or payout issues, please refer to our guides below:

Payment Options for Students

You can set up your product pricing options from the product's Pricing menu.

Students have multiple payment options when it comes to purchasing courses on Teachable: credit/debit cards, PayPal, Apple Pay®, and Google Pay™.

By default, students can pay with a credit/debit card—either by entering their card information, or using Apple Pay or Google Pay—on all native payment gateways.

PayPal will be available as a payment method for your students if you've opted-in to BackOffice, or have set up a PayPal custom payment gateway.

Credit or Debit Card

When a student makes a purchase using a credit or debit card, their transaction is processed via Stripe. All major international cards (Visa, MasterCard, American Express) are supported by Stripe.

Students can choose to purchase with a credit or debit card by selecting selecting the Credit Card radio button when entering their payment details on the checkout page:

checkout_payment_options.png

PayPal

If enabled, students can purchase a course with PayPal by selecting the PayPal radio button on the checkout page, choosing their country and then clicking the PayPal button. This will take them to a Pay with PayPal checkout screen. 

paypalcheckoutupdate.png

There are cases where PayPal will not be available as a payment option for students on Teachable's native payment gateways. These specific instances are as follows:

  • Currencies outside the United States (PayPal is only available in USD at this time)
  • Recurring payments (subscriptions and payment plans) where a coupon is applied at checkout
  • Recurring payments (subscriptions and payment plans) where an order bump is applied at checkout

If your school is using a PayPal custom payment gateway, students only see PayPal as a payment option for one-time purchases in USD. 

TIP: Students in the United States may be able to use PayPal to purchase subscriptions or payments plans by using PayPay Key. PayPal Key is a PayPal feature that creates a virtual card number that is linked directly to your PayPal account. To set up PayPal Key, please follow PayPal’s guide here

Apple Pay® and Google Pay™

If available on their device, students will have the option to purchase a course using Apple Pay or Google Pay on the checkout page. This will take them to the Apple Pay or Google Pay checkout overlay. Please note that Apple Pay and Google Pay are only available for schools using Teachable Payments or the Monthly Payment Gateway.

NOTE: When applicable, tax will be applied during checkout after the student inputs their address in the Google Pay or Apple Pay overlay.

Google_and_Apply_Pay_side_by_side.jpg

There are cases where Apple Pay or Google Pay will not be available as a payment option for students on Teachable's native payment gateways. These specific instances are as follows:

  • Recurring payments (subscriptions and payment plans) where a coupon is applied at checkout
  • Recurring payments (subscriptions and payment plans) where an order bump is applied at checkout
  • Student’s device does not support Apple Pay or Google Pay

NOTE: For Apple Pay or Google Pay to be available as student payment options, students should ensure they have enabled those payment methods on their devices and are using supported browsers. For example, Apple Pay is supported by Safari, and not Chrome.

Supported Currencies

For schools using the Monthly Payment Gateway or Teachable Payments, visit Stripe for the most up-to-date list of supported currencies. If you've set up custom payment gateways, contact Stripe and/or PayPal for more information about supported currencies.

Stripe charges your customer's card in the currency you specify. Per Stripe's documentation, your customer's bank may then add up to two types of additional charges:

  • A conversion fee to exchange the payment from the currency you specified to their local currency.
  • A foreign transaction fee if your business is based in another country.

If your account is set up to charge in the same currency as your customer's card, then they'll avoid the first fee, though they may still pay a cost for your business being based in another country.

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