I Can't Log In

Are you having trouble accessing your Teachable school, or remembering the email address you registered with? Use this guide to troubleshoot being locked out of your account.

I Don't Know How To Log In

If you cannot figure out how to log in to your Teachable school, visit the knowledge base article on Logging Into Your Teachable School.

I Forgot My Password

If you can't log in because your password is lost, visit Recovering Your Teachable Account Password.

I Forgot My Email Address

If you cannot remember the email address used when creating your Teachable school, please file a support ticket by visiting this URL.

TIP: To make it easier (and faster!) for the support team to assist you, please provide the URL of your Teachable school as well as any other relevant account information.

I Didn't Receive a Password Reset Email

If you didn't receive your password reset email:

  1. Check your email's spam or junk folder.
  2. Add m@teachable.com to your email account's whitelist and redo the email reset request.

I Can't Submit a Ticket Because I Can't Log In

Use this form to submit a ticket to customer care. Please note, ticket response times may be longer than usual since the ticket is not attached to your school or plan.

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