Are you having trouble accessing your Teachable school, or remembering the email address you registered with? Use this guide to troubleshoot being locked out of your account.
I Don't Know How To Log In
If you cannot figure out how to log in to your Teachable school, visit the knowledge base article on Logging In to Your Teachable School.
I Forgot My Password
If you can't log in because your password is lost, visit Recovering Your Teachable Account Password.
I Forgot My Email Address
If you cannot remember the email address used when creating your Teachable school, please file a support ticket by visiting this URL.
TIP: To make it easier (and faster!) for the support team to assist you, please provide the URL of your Teachable school as well as any other relevant account information.
I Didn't Receive a Password Reset Email
If you didn't receive your password reset email:
- Check your email's spam or junk folder.
- Add email@example.com to your email account's whitelist and redo the email reset request.
I Can't Submit a Ticket Because I Can't Log In
Write an email to firstname.lastname@example.org using the email address associated with your Teachable account. Please note, ticket response times may be longer than usual since the ticket is not attached to your school or plan.