Are you having trouble accessing your Teachable school, or remembering the email address you registered with? Use this guide to troubleshoot being locked out of your account.
I Don't Know How To Log In
If you cannot figure out how to log in to your Teachable school, visit the knowledge base article on Logging Into Your Teachable School.
I Forgot My Password
If you can't log in because your password is lost, visit Recovering Your Teachable Account Password.
I Forgot My Email Address
If you cannot remember the email address used when creating your Teachable school, please file a support ticket by visiting this URL.
TIP: To make it easier (and faster!) for the support team to assist you, please provide the URL of your Teachable school as well as any other relevant account information.
I Didn't Receive a Password Reset Email
If you didn't receive your password reset email:
- Check your email's spam or junk folder.
- Add firstname.lastname@example.org to your email account's whitelist and redo the email reset request.
I Can't Submit a Ticket Because I Can't Log In
Use this form to submit a ticket to customer care. Please note, ticket response times may be longer than usual since the ticket is not attached to your school or plan.