This article goes over how to reset your password via your school homepage or Teachable’s homepage. If you would like to change your email address, please follow our guide on how to edit your profile information.
If experience further login issues after resetting your password, follow the instructions in Troubleshoot Login Issues.
Reset Your Password From Your School Homepage
To reset your password via your school homepage, navigate to your school’s URL (e.g. yourdomain.teachable.com or yourcustomdomain.com) and click Login in the upper right-hand corner:
In the login window that appears, click the Forgot Password link above the Login button. Then, enter the email address associated with your account and click Next.
You’ll receive an email with instructions on how to reset your password in a few minutes. If you can't find the password reset email, check your inbox's spam or junk folder. Also, be sure to add teachable.com to your email's "safe sender" list to avoid further issues with email delivery. Once you receive the email, click Change my Password.
Then, you’ll be redirected to the password reset page. Enter your new password and finalize by clicking the Reset Password button.
Once you’ve successfully reset your password, you’ll be redirected to your school’s admin dashboard.
NOTE: If you receive a "Reset password token is invalid" error message, request a new reset password email. The reset token in the email is only valid for 24 hours.
Reset Your Password From Teachable’s Homepage
To reset your password via Teachable’s homepage, navigate to teachable.com and click Log in in the upper right-hand corner.
In the login window that appears, click the Forgot password? link beneath the Log in to Teachable button. Then, enter the email address associated with your account and click Send me instructions.
You’ll receive an email with instructions on how to reset your password in a few minutes. If you can't find the password reset email, check your inbox's spam or junk folder. Also, be sure to add teachable.com to your email's "safe sender" list, to avoid further issues with email delivery. Once you receive the email, click Change my Password.
Then, you’ll be redirected to Teachable, where you’ll receive further instructions on how to change your password. To finalize your password, click the Change my Password button.
NOTE: Passwords must be a minimum of 6 characters.
Once you’ve successfully reset your password, you’ll be redirected to your school's admin dashboard.
NOTE: If you receive a "Reset password token is invalid" error message, request a new reset password email. The reset token in the email is only valid for 24 hours.