Recover Your Account Password

This article goes over how to reset your password via your school homepage or Teachable’s homepage. If experience further login issues after resetting your password, follow the instructions in Troubleshoot Login Issues.

Reset Your Password From Your School Homepage

To reset your password via your school homepage, navigate to your school’s URL (e.g. yourdomain.teachable.com or yourcustomdomain.com) and click Login in the upper right-hand corner:school-homepage-login-button.png

In the login window that appears, click the Forgot Password? link beneath the Login button. Then, enter the email address associated with your account and click Send me instructions.forgot-password-sent-me-instructions-school-homepage.gif 

You’ll receive an email with instructions on how to reset your password in a few minutes. If you can't find the password reset  email, check your inbox's spam or junk folder. Also, be sure to add m@teachable.com to your email's whitelist, to avoid further issues with email delivery. Once you receive the email, click Change my Password.Reset-Password-Instructions-email.png

Then, you’ll be redirected to the password reset page. Enter your new password and finalize by clicking the Reset Password button.change-password-school-homepage.png

Once you’ve successfully reset your password, you’ll be redirected to your school’s admin dashboard.

Reset Your Password From Teachable’s Homepage

To reset your password via Teachable’s homepage, navigate to teachable.com and click Log in in the upper right-hand corner.teachable-hompage-login.png

In the login window that appears, click the Forgot password? link beneath the Log in to Teachable button. Then, enter the email address associated with your account and click Send me instructions.forgot-password-teachable-homepage.gif

You’ll receive an email with instructions on how to reset your password in a few minutes. If you can't find the password reset email, check your inbox's spam or junk folder. Also, be sure to add m@teachable.com to your email's whitelist, to avoid further issues with email delivery. Once you receive the email, click Change my Password.reset-password-email-teachable-homepage.png

Then, you’ll be redirected to Teachable, where you’ll receive further instructions on how to change your password. To finalize your password, click the Change my Password button.change-password-teachable-homepage.png

Once you’ve successfully reset your password, you’ll be redirected to your school's admin dashboard.

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