Updating Billing Information

You have the ability to change the credit or debit card used to pay for Teachable at any time. This article goes over accepted cards and shows school owners how to change their billing information. 

Accepted Payment Methods

Teachable accepts the following debit or credit cards:

  • American Express
  • MasterCard
  • Visa

NOTE: PayPal is accepted as a payment method for courses priced in USD only.

Changing Your Billing Info

  1. In your Teachable admin sidebar, select the Settings section.
  2. Under settings, select the Billing tab.

    settings_billing.png

  3. Enter the new payment method you'd like to add.
  4. Click Save.

CAUTION: If a payment method fails to be processed, Teachable will notify you via email. However, after three failed payment attempts, your plan will be automatically downgraded to the free plan. This will result in a loss of features associated with your paid plan.

Viewing Your Billing History

At the bottom of the Billing page, you can view your Teachable billing history.

admin_settings_plan_billinghistoryzoom.png

For each transaction, you'll see the payment date, payment ID, amount paid, which plan you were billed for, and whether it was an annual or monthly plan.

You'll also be able to resend the receipt of any transaction, to your Teachable associated email address, by clicking the Resend Receipt button.

thanks_illustration

Can't find what you're looking for?

Contact us
thanks_illustration