Email History

This article shows how you can view and analyze your email history.

View Email History

To see a list of all the emails you’ve sent to your users in the past, select Emails from the admin sidebar. Then, go to the History tab.

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Understanding Email History

Inside your email history, you can sort sent messages based on type. You can also filter results for a specific recipient by using their name or email address. For custom and drip emails, you'll see the following information:

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  • Sent - the date the email was sent
  • Subject - the subject of the email that was sent
  • Recipients - number of users to which the email was sent
  • Opened - the percentage of recipients that opened the email 
  • Clicked - the percentage of recipients that clicked one or more links within the email
  • Bounce - the percentage of recipients for which the email could not be delivered

You can also click the View Email button to open up a preview of the email that was sent. Clicking the Refresh icon will update your email’s statistics with the most recent data.

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For any other emails, you'll see the specific time an email was sent, delivered, opened, or bounced.

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This is helpful for your own records as a school owner. You can easily see which students received what email messages, and when. This can help you avoid sending duplicate information to the same student, etc.

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