Add a Facebook Pixel

This article goes over how to use Teachable's native integration to embed a Facebook pixel to your school's checkout, site, and course pages.

NOTE: Third-party tools exist outside the realm of customer support. This means that we cannot assist with maintenance, customization, or troubleshooting within the tool itself. Moreover, with any changes made within the tool, we cannot ensure its functionality or full compatibility with current or future versions of Teachable.

Overview

Facebook pixels are snippets of code that occupy a single pixel on a page. If you're using Facebook ads, having a pixel allows you to collect data on how your ads are performing, and then use that data to optimize the conversion rate.

Once you enable Teachable's native Facebook pixel integration, it'll automatically add a pixel to the following  pages and start tracking the page view events and purchase events (if applicable):

  • Checkout pages
  • Sales pages
  • Thank you pages
  • Lecture pages 
  • Site Pages (e.g. homepage, terms of service, etc)
  • Custom Pages

CAUTION: The use of tracking pixels may affect whether your school meets privacy and data consent standards under the European Union’s General Data Protection Regulation. We recommend consulting a legal professional before adding tracking pixels on your school.

NOTE: If your Facebook pixel is not tracking the above events for all visitors to your school, it is possible your analytics are affected by third-party privacy regulations and features, such as Apple’s iOS14 software update. For more general information on tracking analytics, privacy, and Teachable, please review our FAQ.

Creating a Facebook Pixel

In order to use Teachable's native Facebook integration, you'll need to have a school on a paid plan, a Facebook ad account, and an existing Facebook pixel. For more detailed information on how to create a pixel, we recommend taking a look at Facebook's help articles on the subject.

Once you've created your Facebook pixel, you'll need your Pixel ID to use Teachable's integration:

facebook_pixel_id.png

Adding a Facebook Pixel to your school

Once you've created a Facebook pixel and have your Pixel ID, you can add your pixel by following these steps:

CAUTION: If you've already added a pixel to your school using code snippets, we recommend you remove your existing pixel before using this integration to add a new one. Otherwise, the data you gather may be inaccurate. 

  1. Navigate to your school’s Settings > Integrations menu.
  2. Click the Facebook Pixel icon to open up a popup modal.The screen shows the admin view of a Teachable school. From the left side menu, the SETTINGS tab is circled. From the submenu, the INTEGRATIONS tab is circled. On the main page, the FACEBOOK PIXEL icon is circled.
  3. In the Pixel ID field, paste your Facebook Pixel ID (this can be found within your Facebook Ad manager settings):The gif shows the FACEBOOK PIXEL popup modal from the SETTINGS INTEGRATIONS page of the Teachable school. The user pastes an ID in the PIXEL ID field.
  4. Click Save.

Testing Your Tracking Pixel

After you've added enabled the Facebook pixel integration, you may want to test it to make sure it's working. To do so, we recommend installing the Facebook Pixel Helper Chrome Extension

Once you install the extension, go to one of your school's checkout, sales, or course pages and click on the blue "</>" symbol. If done correctly, you should see your Facebook pixel listed in the window that appears.

4.pixelhelper.png

Uninstall the pixel

If you would like to stop using your Facebook Pixel on your Teachable school, you can disable the Facebook Pixel integration at any time. To do so:

  1. Navigate to the Settings > Integrations page of your Teachable school.
  2. Click the Facebook Pixel icon.
  3. In the popup modal, click the Uninstall app button.

Once uninstalled, you will see a success message at the bottom of the screen indicating that the integration has been uninstalled.

The gif shows the FACEBOOK PIXEL popup modal from the SETTINGS INTEGRATIONS page of the Teachable school. The user clicks the UNINSTALL APP button.

 

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