This article goes over when owners, authors, and affiliates should expect to receive payments from Teachable. Teachable always makes payments on the first day of the month, unless it falls on a weekend or holiday, in which case payments take place on the next business day.
When Owners Are Paid
Due to Teachable’s 30-day refund policy for courses, we can’t release funds for owners immediately if you’re using our payment gateway. Instead, we pay you on the first of every month (or next business day if the 1st is on a weekend or holiday). These monthly deposits are made to your PayPal account and consist of your earnings from any course purchased at least 30 days prior to that date.
So, for example, on March 1, you would receive a payment for all course purchases that took place in the month of January. Then, on April 1, you are paid for purchases made in the month of February, and so on. Remember, if the first of any month falls on a Saturday, Sunday, or holiday, you'll receive the payments on the next working day.
NOTE: Teachable uses UTC as the time standard to calculate when sales are made. For example, a sale made at approx. 10 p.m. US Eastern on January 31 counts in our system as taking place early morning on February 1 in UTC. You can compare time zones here.
If you switch to a custom payment gateway, you will be paid immediately for any purchase made after the custom payment gateway was setup. Any purchase made before the custom payment gateway was set up, and therefore on the Teachable payment gateway, will be paid out on the Teachable payment gateway schedule.
When Authors/Affiliates Are Paid
When you’re using Teachable’s native payment gateway, we track and handle author and affiliate payments on your behalf. They are paid on the 1st of the month (or closest business day) as well, on the same schedule as owners (i.e. at least 30 days after a course purchase is made).
If you are on a Professional or High Volume plan and have custom payment gateways enabled, note that it becomes your responsibility to pay your authors and affiliates. You can choose to do this immediately, or (recommended) wait at least 30 days in case refunds are requested.