This article goes over when owners, authors, and affiliates should expect to receive payouts from Teachable. Teachable issues payouts on the first day of the month, unless it falls on a weekend or holiday, in which case payouts take place on the next business day.
When Owners Are Paid
Due to Teachable’s 30-day refund policy for courses, we can’t release funds for owners immediately if you’re using our payment gateway. Instead, we pay you on the first of every month (or next business day if the 1st is on a weekend or holiday). These monthly deposits are made to your PayPal account and consist of your earnings from any course purchased at least 30 days before that date.
For example, on March 1, you would receive a payment for all course purchases that took place in January. Then, on April 1, you are paid for purchases made in February, and so on.
NOTE: Teachable uses UTC to calculate when a transaction is placed. For example, transactions made at approximately 10 p.m. ET (US Eastern Time) on January 31st counts in our system as taking place early morning on February 1 in UTC.You can compare time zones here.
If you switch to a custom payment gateway, you will be paid immediately for any purchase made after the custom payment gateway was set up. Any purchase made before the custom payment gateway was set up, and therefore on the Teachable payment gateway, will be paid out on the Teachable payment gateway schedule.
When Authors/Affiliates Are Paid
When you’re using Teachable’s native payment gateway, we track and handle author and affiliate payments on your behalf. They are paid on the 1st of the month (or closest business day) as well, on the same schedule as owners (i.e. at least 30 days after a course purchase is made).
If you are on a Professional or High Volume plan and have custom payment gateways enabled, it becomes your responsibility to pay your authors and affiliates. You can choose to do this immediately, or we recommend waiting at least 30 days in case refunds are requested.
How Payouts are Distributed to Authors and Affiliates
If you’re using Teachable’s payment gateway, then Teachable will automatically distribute payouts to authors and no further action is required.
If you’ve set up custom payment gateways, then you are responsible for distributing payouts to your authors and affiliates. You can do so by using Teachable’s transaction reporting tools.
NOTE: School owners using custom payment gateways can use any form of payout method when paying out their authors and affiliates (e.g., PayPal or bank transfer).
To determine the amount owed to your authors and affiliates, you can download a CSV of your transaction report that provides data on all transactions processed through your custom payment gateways. To download a CSV of your transaction history, follow these steps:
- Log into your Teachable school.
- Click Sales.
- In the Transactions section, apply the Author filter or the Affiliate filter to view all transactions associated with a particular author or affiliate:
- Once you have applied the appropriate filter, click on the Export CSV button:
Once the CSV is generated, you’ll be sent an email containing a downloadable copy of the CSV. You can then calculate the total amount of sales owed to each author or affiliate and pay them out via PayPal, or whichever payment method you prefer.