Handling myTeachable Account Access on Your School

This article goes over using myTeachable on your school, and how to enable/disable myTeachable account access on your school for students, authors, and affiliates. If you created a Teachable school on or after December 5, 2016, myTeachable has already been enabled for your school users. To learn about myTeachable owner accounts (which are separate from myTeachable school user account access), read Understanding myTeachable Owner Accounts.

CAUTION: Once myTeachable is enabled on your school, it cannot be reversed on schools with over 100 users, or on free schools with any number of users. 

What Does It Mean to Have a myTeachable-Enabled School?

There is a difference between having a myTeachable owner account, which you can read about here, and a myTeachable-enabled school. The former is all about helping you, the owner, manage your school(s). All owners must use myTeachable for their personal accounts.

Enabling myTeachable on your school, meanwhile, means that your students, affiliates, and authors will be able to sign up for a myTeachable account and use it to access any myTeachable-enabled school. This solves the common student frustration of needing to create a new account every time they want to take a course on a Teachable-powered school. For you, as a school owner, this means that new students will potentially be able to sign up for your school with a single click, resulting in higher conversion rates and a smoother user experience.

It is totally optional to enable myTeachable on your school. If you choose not to enable it, students, affiliates, and authors will sign up for your school the same way as before, creating a separate account used only on your school. New schools (created after 12/5/2016) have it automatically enabled, but can disable it as long as they are on a paid plan and have under 100 students.

Enabling myTeachable on Your School

To enable myTeachable on your school, go to the admin area and select Settings > Labs. Scroll down to the bottom of the Labs area to find the Teachable Accounts heading.

labs

Click the Enable myTeachable Accounts button. Be aware that once this is done, it cannot be reversed in the future. Next, you’ll see this pop-up window:

myteachable popup

Here, you can choose whether to automatically connect a student’s myTeachable account when they sign up for your school with their myTeachable email address, or let them opt in to connect the account.

If you select Yes, automatically connect, users on your school who already have a myTeachable account will have your school automatically added to their dashboard.

If No, I’d rather have them opt in is selected, users will be required to opt in to connect their school account with their myTeachable account.

After you select an option, myTeachable will be enabled.

myTeachable enabled

What Changes for Users on Your School

Upon logging in as a student, depending which option you choose when you set up myTeachable (yes connect automatically or no have them opt in), users will have a variety of experiences.

Those with an existing myTeachable account will see this:

login with myTeachable

If the account shown is their account, they can simply hit Continue. If they're sharing a computer and it's logged in as another user, they can click Log in as someone else instead.

NOTE: If you think someone's original school account has been mistakenly associated with someone else's myTeachable account, please submit a ticket and we'll look into it.

Those without a myTeachable account will first see the same form as they usually do:

login

Then, this pop-up modal will prompt them to create a new myTeachable account or log in myteachable-popup.png

If they click I have an existing myTeachable account, they will be prompted to sign in with it:

login with existing myTeachable account

Otherwise, they will click to create a myTeachable account, and their account will be automatically converted with no extra effort on their part.

New students, affiliates, and authors, meanwhile, will automatically be signed up for a myTeachable account upon account creation:

create myTeachable account

In light of these changes, users will now be able to see all their myTeachable-enabled school accounts associated with their myTeachable account.

You can see school users who have myTeachable accounts set up by going to the Users area and looking for the Teachable logo by their image:

show all users

Disabling myTeachable (select schools only)

NOTE: Disabling myTeachable is only available to certain schools on the Basic plan and up.

School owners on paid plans with under 100 students can disable myTeachable account access for their school users after it has been enabled. This option is available under myTeachable Accounts in the Settings > Labs area.

disable myteachable accounts

Treat this option with caution, as it is likely to create confusion for your students who have been accessing the school with their myTeachable accounts until now.

Logistical issues that may arise for students include:

  • Your school will no longer show up in the student’s myTeachable dashboard.
  • Students who have myTeachable accounts will have their account passwords on your school set to whatever the myTeachable password was (i.e. they’ll have the same login credentials as myTeachable).
  • If a student is in the middle of a purchase on your school when you disable, the purchase will most likely not go through.

If you decide to disable myTeachable, we recommend telling your students several pieces of information beforehand to make the process as smooth as possible for them:

  • That your school will no longer be accessible from their myTeachable dashboard.
  • That they can still log into your school using their myTeachable username and password, but they must go directly to your school’s website to do so.
  • That if they change their password or account details while on your school, it applies only to their profile on your school--not myTeachable or any other Teachable-powered schools.

A mass email with these details may be the best way to distribute this information. Do this by going to Emails in the admin area and selecting All Users, then drafting and sending the email.

If you have more than 100 students on your school, understand the risks, and would still like to explore having myTeachable disabled, please submit a support ticket and we will review your situation on an individual basis.

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