Glossary of Teachable Terms

Reading through the Knowledge Base or using your school and encountering some unfamiliar terms? Check here for definitions, plus links to explanatory articles.

Admin area - The area only accessible to school owners and administrators. This is where features and options related to the primary management of a school, its courses, payments, authors, affiliates, and students are handled.

A

Admin sidebar - The navigational menu for administrators, found on the left-hand side of the admin area.

Affiliate - A user or student who has been granted the account status of affiliate by a school owner or administrator. An affiliate may promote any number of courses within a given school, earning a set percentage of revenue for each purchase attributed to their affiliate ID. Learn more in Setting Up Affiliates.

Author - A user who has been granted the designation of author. In accordance with the rules set by a school owner, an author may have the privilege of overseeing one or more courses; uploading, publishing and pricing courses, as well as email students enrolled in their course(s). Learn more in Adding Course Authors.

C

Changelog - A public page maintained by Teachable where product updates, fixes, and new features can be found. View it at changelog.teachable.com.

CNAME - CNAME Records, also known as alias records, are used to map an alias name to another canonical or standard name (e.g. myschool.teachable.com). When setting up a Custom Domain, you’ll create a CNAME Record in your Cloudflare or Domains Registrar Settings. Learn more at Creating CNAME Records with Cloudflare.

Code Snippets - Found inside the Site submenu, this is where school owners can add custom HTML/CSS/Javascript code snippets in various areas of your site. Learn more at Utilizing Code Snippets and Custom CSS.

Coupons - Promotional codes that may be generated for a course with a set pricing plan, with the purpose of discounting the full amount of said course. Coupons may be multiple or single use, customized by name, value, and expiration. Learn more at Creating Coupon Codes.

Comments - Comments afford owners and students alike the ability to communicate within individual course lectures via Teachable’s own native comments feature. Learn more at Adding Comments.

Course - A collection of learning materials offered within a school that requires paid, free or manual enrollment for a registered user to gain access to. Learn more at Overview of Teachable Courses.

Curriculum - The area and materials comprising a course. A course curriculum consists of section organized lectures that contain various forms of content.

Customer Care - Teachable’s customer support team. They can be contacted by submitting a support ticket via the Help Center.

Custom domain - The web address of your school, comprised of a unique set of letters or strings and registered in the Domain Naming System with a domain name registrar. The option to utilize a custom domain is afforded with any one of Teachable’s paid plans. Learn more at Setting Up A Custom Domain.

Custom payment gateway - when a school owner uses their own PayPal and Stripe account(s) to handle payments and payouts rather than the native Teachable payment gateways. Custom gateways are available on the professional plan and higher. Learn more at Setting Up Custom Gateways.

D

DNS - An acronym for Domain Name Server, DNS are web servers that translate a website IP address into a legible domain name. When setting up a custom domain to work with Teachable, you will need to change DNS settings in your domain registrar’s account via Cloudflare. Learn more at Creating a New DNS Record to a Root Domain.

Drip content - The controlled and timed releasing of access to lectures within a course, rather than all content being available at once. Learn more at Setting Up Drip Content.

E

Enrollment - The process by which students enroll in a given course, either by purchase, for free, or by manual enrollment. This takes place after the initial school registration and signup process.

H

HTML mode - Mode activated by toggling the HTML editor inside the rich text editor. More information is available at Embedding Forms and Other Materials

Help Center - Located on your dashboard sidebar at my.Teachable.com, this is a self-serve support area where you can get answers, solve problems, and submit support tickets. Learn more at Sumitting a Support Ticket.

I

Instructor community - Teachable Tribe Facebook group for Teachable instructors. Join it here.

L

Labs - Found inside Settings, the area where you can turn on additional Teachable features like the Blog, Comments, and Drip, as well as enable myTeachable on your school. Learn more at Enabling Blogs, Comments, Drip Content, and myTeachable Accounts With Labs.

Lecture - A structured unit of information within a course, made up of text, (downloadable) files, video, images, and/or quizzes. Learn more at Creating a Lecture.

M

myTeachable - Located at my.teachable.com, this is a way for users to manage all Teachable accounts in one central location rather than creating separate accounts for each school. Owners must have a myTeachable account, and can optionally enable it for users on their schools as well. Learn more at Using myTeachable.

O

One-time purchase - A single, one-time payment made by a student toward the full price of a course with a non-recurring pricing plan. Learn more at Overview of Course Pricing Options

Owner - (Also called Administrator.) The creator and registrant of a school. An owner automatically has the privilege of creating, pricing, editing, duplicating, and deleting courses. They also have full administrative rights over users, students, authors, and affiliates. Owners may grant another user account administrative access, but must do so with the understanding that those accounts will gain the same privileges and access of a school owner, including the option of creating more administrative accounts. Owner/Administrator accounts cannot dually have the distinction of affiliate or author.

P

Payment plan - A pricing plan for students with a fixed number of monthly payments contributing to the full price of a course. Learn more at Overview of Course Pricing Options.

Power editor - An advanced feature that allows school owners to customize their theme by editing template files using Liquid. Learn more at Power Editor Overview.

Pricing plan - Any one of three pricing options attached to a course, allowing for the following student purchasing options: fixed monthly installment payments, recurring monthly or annual subscription payments, and one-time payments. Pricing plans may be priced in USD or one of our many supported currencies. Learn more at Overview of Course Pricing Options.

Profile menu - Located in the lower portion of the admin sidebar. Includes links to instructor community, Knowledge Base, and user profile, and the option to log out.

R

Remove branding - A feature of the professional and high volume plans, found under general settings, where owners have the option of removing the default Teachable branding label located on the footer of every Teachable account. Learn more at Understanding General Settings.

Reports - The area of each Teachable school wherein information pertaining to students, courses, and financial performance can be viewed, analyzed, emailed, and downloaded by administrators. Learn more at Course Reporting Tools.

Rich text editor - Text editor found when creating pages and lectures. Allows basic styling of text, changing color, and inserting links and photos. Can be toggled into HTML mode.

S

School - The site upon which your courses are hosted on the Teachable Platform. A school may accommodate hundreds of courses and thousands of students.

Section - A section of lectures organized within your course curriculum. Learn more at Creating Sections and Lectures.

Signing up - The process in which a user registers and creates an account on a Teachable school.

Student - A user enrolled in one or more courses on a given school who has not been designated as an administrator or author.

Submenu - Secondary menu within the admin sidebar.

Subscription - A student pricing option that involves recurring monthly or annual billing for course access. Learn more at Overview of Course Pricing Options.

T

Teachable domain - The unique domain name (e.g. yourschool.teachable.com) or URL given to a Teachable school upon its initial creation. The domain acts as the web address where prospective students can locate a school and enroll in its course(s). A Teachable domain may be changed at any time for free. Learn more at How Can I Change My Teachable Subdomain?

Teachable gateway - The Teachable payment system, which handles student payments, owner, author, and affiliate payouts, and taxes, on behalf of a school owner. This is the default payment gateway on all Teachable plans. Learn more at Understanding Payment Options.

Teachable plan - Any one of our free or paid school plans. In accordance with their price, school plans afford the option of additional customization, added features, greater options for course management, lower transaction fees, and faster payouts. View all available plans here.

U

URL - An acronym for universal resource locator, a URL acts as the address of a web page, found in the navigation bar.

User - Any individual who has an account at a given school. This includes owners, authors, affiliates, and students. Learn more at Understanding User Roles.

W

Webhooks - Available on the basic plan and higher, webhooks allow the automatic transfer of information from one app to another. Learn more at Adding Webhooks.

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