Understanding How the EU GDPR Impacts Teachable

This article goes over how Teachable is currently preparing for the European Union’s General Data Protection Regulation.

NOTE: For the most up-to-date information about Teachable’s ongoing GDPR-related progress on our tools and processes, please refer to our blog post.

What’s the EU GDPR?

The European Union’s General Data Protection Regulation (GDPR) is a new comprehensive data privacy law that strengthens the protection of personal data for European Union users.  In this instance, personal data is any information relating to a person. Examples of personal data include names, emails, billing information, passwords, and IP addresses.

To summarize, the GDPR provides guidelines pertaining to the rights of EU citizens over their personal data including, accessing, correcting, deleting, and restricting the processing of their data.

The GDPR takes effect on May 25th, 2018 and requires that companies with access to personal data of European Union residents take steps to comply with the new law by this date.

How is Teachable preparing for the EU GDPR?

As a company that processes personal data from all over the world, we’ve always taken the privacy of our users very seriously. To maintain this standard, Teachable is committed to being fully compliant with the EU GDPR by May 25th, 2018.

We’ve already taken steps to ensure we’re compliant with the EU GDPR, including, but not limited to:

  • Retaining outside counsel to ensure that we comply with every requirement of the GDPR
  • Preparing revisions to our Terms of Use and Privacy Policy that will include disclosures required by the GDPR
  • Designing and building new features to ensure that we comply with all of the GDPR requirements
  • Reviewing our contracts with our subprocessors to make sure their data protection policies and procedures comply with GDPR requirements
  • Designing a procedure for EU users to request access to or deletion of their personal data

For continued updates regarding Teachable’s journey towards compliance, please refer to our blog post here:

GDPR Update: Teachable’s Commitment to Personal Data Privacy

How can you prepare for the EU GDPR?

If you are processing the personal data of European Union residents, then the EU GDPR may apply to you. While Teachable is unable to provide legal advice, we encourage school owners to take further steps to determine whether or not you’ll need to prepare for the GDPR. You may wish to:
  • Consult a legal professional regarding the GDPR requirements and how they affect your school's Terms of Use and Privacy Policy 
  • Familiarize yourself with the requirements of the GDPR
  • Review your subprocessors to determine if they are compliant with the new regulation
  • Set up email unsubscription automations using either webhooks or the Zapier unsubcribe trigger

Additional Resources

For more information about the EU GDPR, see here:

For more information about Teachable's current terms and policies, see here:


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