Add Users to Your School

This article goes over how to add users to your school manually and via the bulk importer (available on the Business plan).

Add Students

School owners and authors can manually add up to five students at a time. To do so, navigate to UsersStudents in your school admin. From there, click Add Students:

NOTE: If your school is on the Free plan, there is a limit of 10 student enrollments. These include enrollments in your free course, purchases of a paid plan, enrollments in your school, and manual enrollments.

In the modal that appears, enter your student's information, including their Name and Email. Enter a password in the Password field to set a password on behalf of the student. To avoid login issues, let your students know you’ve set their password—they will not be notified otherwise.

Alternatively, leave the Password field blank—once you enroll the student, they'll receive an email prompting them to specify a password.

To opt your new students into any emails you may send to them through Teachable, check I confirm these users have consented to receive emails from my school.

To enroll the students in a course, check Enroll these students into a course and use the dropdown menu to select the course. If you manually enroll a student into a course, they will automatically receive an email containing a link to the course.

Once finished, click Import.

Add Authors

School owners can manually add authors to their school or turn an existing user into an author. To do so, click Authors in the Users tab. Then, click the Add Authors button:
In the modal that appears, add the NameEmail, PasswordHeadline, Image (we recommend you use a 250 x 250px image) and Bio of the owner you are adding. The email address and password entered here will be the credentials used to log into the author account. 

NOTE: To avoid login issues, let your authors know you’ve set their password—they will not be notified otherwise.

Once finished, click Import.

NOTE: The Free plan supports 1 admin-level user (owners/authors, including yourself), the Basic plan supports 2 admin-level users, the Professional plan supports 5 admin-level users, and the Business plan supports 100 authors/owners.

Add Affiliates

To directly add a new affiliate to your school without requiring them to sign up themselves, school owners can manually add up to five affiliates at a time, or bulk import affiliates using a CSV (available on the Business plan and higher).

To do so, in the Users tab, click Affiliates. Then click the Add Affiliates button:In the modal that appears, enter the Name, Email, Password, and Commission Percentage (for example, if you set Affiliate Commission to 25% for a course priced at $10.00, the affiliate will receive $2.50 for each sale they refer) of the new affiliates.

If desired, check the Add affiliate(s) box, and then use the dropdown menu to specify a course.

NOTE: To avoid login issues, let your affiliates know you’ve set their password—they will not be notified otherwise.

Once finished, click Import.

Add Owners

Primary Owners can manually add additional owners either by adding the owner as a new user or by granting owner privileges to a user that already exists in their school.

To do so, in the Users tab, click Owners. Then click the Add Owners button:In the modal that appears, add the NameEmail, PasswordHeadline, Image and Bio of the owner you are adding. Note that the email address and password entered here will be the credentials used to log into the owner account.

If you'd like to enroll the owner into a course, check the Enroll these owners into a course box. Then use the dropdown menu to specify the course they are to be enrolled into.

NOTE: To avoid login issues, let your owners know you’ve set their password—they will not be notified otherwise.

Click Import once finished.

NOTE: The Free plan supports 1 admin-level user (owners/authors, including yourself), the Basic plan supports 2 admin-level users, the Professional plan supports 5 admin-level users, and the Business plan supports 100 authors/owners.

Add a Custom User (Business Plan)

On the Business plan, school owners can create custom user roles with varying permissions. To create a new custom user role, navigate to the Users tab and select Custom from the sidebar menu. Then, click on the Add Custom Users button. A pop-up window will appear where you can add information about the user.

Choose from Role drop-down menu to select an existing custom role to apply to the user.admin-users-add-custom-users-select-role.gif

NOTE: To avoid login issues, let your custom users know you’ve set their password—they will not be notified otherwise.

Import Users via CSV (Business Plan)

School owners on the Business plan have the option of importing an unlimited amount of users via a CSV file. To do so, select the Import CSV option and upload a CSV file by clicking on the Choose File button.admin-users-add-students-import-csv.png

A properly formatted CSV should include at least a name and email column. You can choose to add a password column, or commission column (if you're importing authors and/or affiliates). Please note that the column headings must be lowercase.

admin-users-add-authors-or-affiliates-CSV-example.png

NOTE: To avoid login issues, let your imported users know you’ve set their password—they will not be notified otherwise.

Delete a User

If you'd like to delete a user for any reason, go to their user profile and click the Delete User Permanently button in the Information tab.

NOTE: Only the Primary Owner can delete other owners.

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