Edit Your Profile and Billing Information

This article goes over how you can edit your profile and billing information as a student. Also covered are the different types of student accounts, and how the information shown differs for each account type.

Overview

If you're a student enrolled in a school powered by Teachable, there are two types of accounts:

  1. myTeachable Accounts - myTeachable accounts are centralized accounts that allow you log in to any myTeachable-enabled school using the same credentials. You can use a singular myTeachable account to enroll in as many courses as you'd like, and be able to access them from your central dashboard at my.teachable.com
  2. Non-myTeachable Accounts (School Accounts) - some school owners choose to disable myTeachable for their schools. In that case, you will not be able to use your myTeachable for that school—instead you'll have to create a separate school account with its own set of log in credentials.

To navigate to your profile, click your icon located in the top-right corner of any page. From there, you can choose which page you’d like to go to, or by clicking the links on the lefthand side. Please note that these pages may look different depending on whether or not you are using a myTeachable account (explained further below).

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myTeachable Accounts

Edit Profile

The Edit Profile page shows you your myTeachable account information, with the option to edit your profile or disconnect your myTeachable account. You can also edit your notification preferences on this page.

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Clicking the Edit Profile button will take you to your myTeachable settings. From there, you can edit your myTeachable account's Name, Email Address and Password.myTeachable_settings.png

 

Clicking the Disconnect button will open a new window where you'll be asked to confirm whether or not you want to disconnect your myTeachable account. Please note that disconnecting your myTeachable will remove that school from your myTeachable dashboard. Also note that you can reconnect your myTeachable account at anytime.

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Upon confirmation, your myTeachable account will be disconnected from the school, and the same login credentials will be used to create a school account (i.e. a non-myTeachable school account).

On this page you'll also find your Notification Preferences. Using the checkboxes, you can choose to opt in/out of emails whenever someone responds to your lecture comment(s), comments on a discussion you've commented in, or marketing emails from the school/school owner.

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Manage Subscriptions

The Manage Subscriptions page will list the number of active subscriptions you have in that school (e.g. pricing plans and monthly subscriptions). If you have an active subscription, you'll see the Course Name, the Recurring Price, the Time of Enrollment, and a Cancel button (which will cancel your subscription at the end of the current billing cycle).

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Add or Change Credit/Debit Card

Whenever a student purchases a course from a school powered by Teachable, there is a checkbox to save the inputted card information.

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If you elect to save your card information for future purchases, your card will be saved to your myTeachable account. From that point forward, anytime you purchase a Teachable-powered course, you'll have the option to choose from one of your saved cards.

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Clicking the Add New Card tab will take you to your myTeachable account's billing page. Here, you'll see the following information:

  • Schools I Own - a list of schools where you are designated as an owner (if any). Clicking the Manage Billing link for a school will take you to your school's billing area.
  • Schools I'm Enrolled In - a list of schools in which you are a student. Clicking the Manage Subscriptions link takes you to your Edit Subscriptions page. The dropdown menu lets you choose which card will be charged for subscription/payment plan payments.
  • Stored Credit Cards - a list of cards that are stored on your myTeachable account.

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To add a new credit or debit card, click the Add New Card button:add-new-card-button.png

Then, enter your card information and click Add Card:add-credit-card.png

NOTE: By checking Make default for course enrollments on new schools, you are confirming that your card information will be applied to the next purchase you make through another school on Teachable.

To change your default card, click the ellipses icon and select Set Default Card For New Schools:myteachable-remove-change-default-card.gif

Whichever card you designate as your default will automatically have its information loaded when purchasing a course on a new school.

To remove a card, click the ellipses icon and select Remove Card. If you have an active subscription or payment plan associated with the card, then you’ll receive an error message indicating that you must unlink your card from the school it is associated with:unlink-card-error-message.png

To unlink your card, navigate to the Schools I’m Enrolled In section and click the arrow to select a new card. Then, select a new card from the drop-down menu. A green arrow will appear next to the card that you select.select-a-new-card-myteachable.png

Once the card has been unlinked, you can then proceed with removing the card in the Stored Credit Cards section.

Non-myTeachable Schools (School Accounts)

Edit Profile

The Edit Profile page allows you to change your profile settings, as well as your notification settings.

On this page, you can edit your account's Full Name, Email Address, and Password. Similarly, if you've set up a profile image using Gravatar, that will be shown here as well.

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On this page, you'll also find your Notification Preferences for your school. Using the checkboxes, you can choose to opt in/out of emails whenever someone responds to your lecture comment(s), comments on a discussion you've commented in, or marketing emails from the school/school owner.

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Manage Subscriptions

The Manage Subscriptions page will list the number of active subscriptions you have in that school (e.g. pricing plans and monthly subscriptions). If you have an active subscription, you'll see the Course Name, the Recurring Price, the Time of Enrollment, and a Cancel button (which will cancel your subscription at the end of the current billing cycle).

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Add/Change Credit Card

The Add/Change Credit Card page allows you to see which card is currently associated with your school account. You can also remove your current card from your school account, or add/replace it with a new one.

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Contact Form

The Contact tab is used to email your school owner if you have any questions, comments, etc. For more information on the contact form, take a look at this article.

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