Editing Your Profile and Billing Information

This article goes over how you can edit your profile and billing information as a student. Also covered are the different types of student accounts, and how the information shown differs for each account type.

Overview

If you're a student enrolled in a school powered by Teachable, there are two types of accounts:

  1. myTeachable Accounts - myTeachable accounts are centralized accounts that allow you log in to any myTeachable-enabled school using the same credentials. You can use a singular myTeachable account to enroll in as many courses as you'd like, and be able to access them from your central dashboard at my.teachable.com
  2. Non-myTeachable Accounts (School Accounts) - some school owners choose to disable myTeachable for their schools. In that case, you will not be able to use your myTeachable for that school—instead you'll have to create a separate school account with its own set of log in credentials.

To navigate to your profile, click your icon located in the top-right corner of any page. From there, you can choose which page you’d like to go to, or by clicking the links on the lefthand side. Please note that these pages may look different depending on whether or not you are using a myTeachable account (explained further below).

go_to_profile.gif

myTeachable Accounts

Edit Profile

The Edit Profile page shows you your myTeachable account information, with the option to edit your profile or disconnect your myTeachable account. You can also edit your notification preferences on this page.

edit_profile.png

Clicking the Edit Profile button will take you to your myTeachable settings. From there, you can edit your myTeachable account's Name, Email Address and Password.myTeachable_settings.png

 

Clicking the Disconnect button will open a new window where you'll be asked to confirm whether to not you want to disconnect your myTeachable account. Please note that disconnecting your myTeachable will remove that school from your myTeachable dashboard. Also note that you can reconnect your myTeachable account at anytime.

disconnect_myTeachable.png

Upon confirmation, your myTeachable account will be disconnected from the school, and the same login credentials will be used to create a school account (i.e. a non-myTeachable school account).

On this page you'll also find your Notification Preferences. Using the checkboxes, you can choose to opt in/out of emails whenever someone responds to your lecture comment(s), comments on a discussion you've commented in, or marketing emails from the school/school owner.

edit_profile_notifications.png

Manage Subscriptions

The Manage Subscriptions page will list the number of active subscriptions you have in that school (e.g. pricing plans and monthly subscriptions). If you have an active subscription, you'll see the Course Name, the Recurring Price, the Time of Enrollment, and a Cancel button (which will cancel your subscription at the end of the current billing cycle).

manage_subscriptions.png

Add/Change Credit Card

Whenever a student purchases a course from a school powered by Teachable, there is a checkbox to save the inputted credit card information.

save_card_checkbox.png

If you elect to save your card information for future purchases, your card will be saved to your myTeachable account. From that point forward, anytime you purchase a Teachable-powered course, you'll have the option to choose from one of your saved cards.

checkout_choose_card.png

Clicking the Add/Change Credit Card tab will take you to your myTeachable account's billing page. Here, you'll see the following information:

  1. Schools I Own - a list of schools where you are designated as an owner (if any). Clicking the Manage Billing link for a school will take you to your school's billing area.
  2. Schools I'm Enrolled In - a list of schools in which you are a student. Clicking the Manage Subscriptions link takes you to your Edit Subscriptions page. The dropdown menu lets you choose which card will be charged for subscription/payment plan payments.
  3. Stored Credit Cards - a list of credit cards that are stored on your myTeachable account. Clicking the ellipses icon for a card gives you the option to remove the card or make it the default card. Whichever card you designate as your default will automatically have its information loaded when you're purchasing a course on a new school. Clicking Add A New Card will open a modal where you can enter the information of the card you'd like to add.

myT_billingpage.png

Non-myTeachable Schools (School Accounts)

Edit Profile

The Edit Profile page allows you to change your profile settings, as well as your notification settings.

On this page you can edit your account's Full Name, Email Address, and Password. Similarly, if you've set up a profile image using Gravatar, that will be shown here as well.

edit_profiel.png

On this page you'll also find your Notification Preferences for your school. Using the checkboxes, you can choose to opt in/out of emails whenever someone responds to your lecture comment(s), comments on a discussion you've commented in, or marketing emails from the school/school owner.

nonmyT_notifications.png

Manage Subscriptions

The Manage Subscriptions page will list the number of active subscriptions you have in that school (e.g. pricing plans and monthly subscriptions). If you have an active subscription, you'll see the Course Name, the Recurring Price, the Time of Enrollment, and a Cancel button (which will cancel your subscription at the end of the current billing cycle).

manage_subscriptions.png

Add/Change Credit Card

The Add/Change Credit Card page allows you to see which credit card is currently associated with your school account. You can also remove your current credit card from your school account, or add/replace it with a new one.

credit_card.png

Contact Form

The Contact tab is used to email your school owner if you have any questions/comments/etc. For more information on the contact form, take a look at this article.

thanks_illustration

Can't find what you're looking for?

Contact us
thanks_illustration