While Primary Owners can issue refunds within 30 days of purchase, the default refund policy for Teachable Support to refund your students and customers is 14 days. If you would like to authorize Teachable Support to issue refunds in accordance with an alternative refund policy, please select an option.
Select an option.
You are authorizing Teachable Support to issue refunds to your students and customers within 30 days of their purchase.
Enter the length of your custom refund policy in days (must be greater than 14).
You are authorizing Teachable Support to issue refunds to your students and customers in accordance with the policy length specified above.
This is NOT a guarantee or promise of a custom refund policy shorter than 14 days. Teachable Support will review your account and determine your eligibility for a shortened refund policy. If you are eligible, you will be notified what policy length you qualify for.
Custom Refund Policies can be requested by Primary Owners ONLY. If you are NOT the Primary Owner, Teachable Support will not be able to move forward with your request.
Please enter the details of your request. A member of our customer care team will respond as soon as possible.
What is the web address of the Teachable school in question? You can find this by going to Site > Domains. Example: http://my-teachable-school.teachable.com