Overview
Witness is a third-party tool that helps increase engagement and conversions by showing real-time notifications (called "toasts") on your Teachable site. These subtle alerts display recent activity—like purchases, sign-ups, or course completions—to build trust, promote FOMO (Fear of Missing Out), and encourage action.
This guide walks you through integrating Witness with your Teachable school and customizing your notifications.
Key benefits / use cases
Drive more conversions with real-time alerts powered by social proof.
Customize notification style, content, and timing to match your brand.
Showcase recent activity like new enrollments or course completions.
How to integrate Witness with Teachable
1. Sign up for Witness
Visit https://witness.at to create an account.
All plans start with a 14-day free trial.
2. Set up Witness
Log in to your Witness account.
Go to Setup Witness.
Enter your school URL and click Save Changes.
Copy your School Hash from the Teachable School Meta section.
3. Install Witness on Teachable
Log in to your Teachable admin.
Go to Settings > App Hub.
Click Install in the top right.
Paste your School Hash into the Account ID field.
Click Install again to confirm.
How to customize Witness notifications
Once installed, you can configure the look, behavior, and content of your toasts from the Witness dashboard.
Toast settings
Go to the Toasts section in Witness. You'll see five main configuration areas:
1. Toast style
Customize the appearance and position of toasts.
Use your brand colors or choose from preset themes.
2. Toast timing
Create Toast Every – Sets how often toasts appear (default is every 18 seconds).
Remove Toast After – Controls how long the toast stays on screen.
Animate In/Out – Controls animation duration when showing or hiding the toast.
3. Toast options
Set how many toasts display.
Define the minimum number of events needed before toasts begin showing.
Choose to show/hide:
Free products
Toasts for logged-in students
“Verified by Witness” label (Pro only)
Mobile display (Pro only)
4. Event types
Witness supports 5 Teachable event types:
New Sale (default + available on Plus plan)
New Enrollment
New User
Lecture Completed
New Admission
You can toggle these on/off depending on your subscription level.
Note: Disabled events will not be saved—even if you have an active subscription.
5. Custom text
Edit the wording shown in each toast.
Translate to another language if needed.
How to uninstall Witness
Go to App Hub from your school admin.
Scroll to Installed Apps and click Witness.
Click Uninstall in the top right.
Select an optional reason and confirm.
Important: Uninstalling from Teachable does not cancel your Witness account or subscription. To cancel, visit https://witness.at.
FAQs
Do I need technical skills to set this up?
No. Setup is simple—just paste your School Hash into the App Hub.
Can I customize how the notifications look?
Yes. Witness lets you adjust the style, timing, and content of each notification.
How does Witness increase conversions?
By displaying real-time social proof—like new purchases or sign-ups—Witness encourages other visitors to act quickly.
Are there usage limits?
Witness tracks visitor count and event volume. Limits depend on your plan. Visit witness.at for full details.
For further assistance, visit the Witness Help Center.