Teachable

Explains how the Messenger and Sunny (Teachable's AI agent) work, what to expect from support, and how to write a first message that gets the fastest resolution.

How does Teachable support work?

Troubleshoot issues, check platform status, and reach our support team.

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Need to talk to someone? Here's how to reach our support team.

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A quick reference for resolving common technical questions

Troubleshooting guide

Audio recorded on Apple devices can fail to play for students on Android and Windows. Learn why it happens and how to re-export your file so it plays everywhere.

Fix audio that shows 0:00 or won't play in your lessons

Troubleshooting

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Teachable Academy

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Volume, requesters and topics for your company.

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Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.