AWeber and Teachable

PLAN AVAILABILITY FREE BASIC PROFESSIONAL BUSINESS

This article goes over integrating AWeber with your Teachable school.

CAUTION: Third-party tools exist outside the scope of Teachable Support. This means that we cannot assist with maintenance, customization, or troubleshooting within the tool itself. Moreover, with any changes made within the tool, we cannot ensure its functionality or full compatibility with current or future versions of Teachable.

Overview

AWeber is a third-party email marketing service provider. By integrating AWeber with Teachable, you can set up automatic workflows with any of the below Teachable events and event options.

NOTE: AWeber triggers and actions are not available at this time. All triggers and actions occur by sending data from Teachable to AWeber.

Teachable events supported:

  • New sign-up
  • New sale
  • New enrollment (including manual enrollments by admin)
  • Course completed
  • Subscription canceled

AWeber actions supported:

  • Add Subscriber

Teachable event options:

  • School-wide
  • Course-specific
NOTE: Schools on the Basic plan can create one workflow. Schools on the Pro plan and up can create unlimited workflows. 

Set up the integration

To setup the AWeber and Teachable integration:

  1. Navigate to the Settings > Apps page of your school admin.
  2. Click the AWeber icon to be redirected to the details page.
  3. Once you are on the AWeber details page, click the Install button in the top right corner of the page.
    Aweber_install_button.png
  4. The Install button will redirect you to the AWeber login portal. Login to your AWeber account using your AWeber credentials. Click Allow access when complete.
    Aweber_login_portal.png

Add a workflow

To add a workflow to your integration:

  1. Click on the Add Workflow button. A modal will pop up to create a workflow.
    Aweber_add_workflow_button.png
  2. Step 1 in the modal is to choose a Teachable event. Click on the dropdown arrow and choose from any of the following events:
      • New sign-up
      • New sale
      • New enrollment
      • Course completed
      • Subscription canceled
        aweber_workflow_step_1.png
  3. Step 2 in the modal is to choose the AWeber event. Click on the dropdown arrow and choose from the following actions:
      • Create or update contact in a specific list
        aweber_workflow_step_2_event.png
  4. Choose your AWeber list from the dropdown menu.
    TIP: If you would like to add an additional email list, you can go back to your AWeber account to create one.
    aweber_workflow_step_2_list.png
  5. Step 3 in the modal is to review and name your workflow. If you want to make changes to your workflow, click on the Back button to go back to the previous step. When finished, name your workflow and click the Create workflow button.
    aweber_workflow_step_3.png

Delete a workflow

To delete an existing workflow in your admin:

  1. Go to the Workflows section of the AWeber details page and click on the More options icon for the specific workflow you want to delete.
    aweber_delete_workflow.png
  2. Click Delete workflow. A modal will pop up asking you if you would like to remove this workflow. Click on the Delete button to continue. Please note that this action is permanent and cannot be undone.
    aweber_confirm_delete_workflow.png

Disable the integration

If you would like to stop workflow automations from your school to your AWeber account, you can disable the integration at any time.

To do so:

  1. Navigate to the Settings > Apps page of your school admin.
  2. Click the AWeber icon to be redirected to the details page.
  3. Click the Uninstall button in the top right corner of the page.
    aweber_uninstall_integration.png
  4. A modal will pop up asking to confirm the uninstall. Click on the Uninstall button to continue. Please note that this action is permanent and cannot be undone.
    aweber_confirm_uninstall.png
NOTE: Uninstalling the integration will delete all workflows you’ve created.

Troubleshooting

If users are not being sent to your AWeber list, please review the following troubleshooting steps.

Check your email lists

If you’ve created a workflow with a specific list and later changed the name of the list in AWeber, the workflow will no longer be able to add users to the newly edited email list.

To fix the issue, you can either edit the name of the email list back to its original name or delete the workflow and create a new one with the corresponding email list.

Check your student opt-in status

When a student signs up for an account in your school, they have the option to opt-in to receiving instructional and promotional emails.

If a student does not opt-in to receive these emails, they will not be passed to your AWeber list.

You can see which students have opted in/out of receiving emails from your school by going to Users > Students and checking the Email Opt Out column. "Yes" means that they have opted out and will not receive emails. "No" means they have opted in and will receive emails.

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