Hotjar and Teachable

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This article goes over integrating Hotjar with your Teachable school.

CAUTION: Third-party tools exist outside the scope of Teachable Support. This means that we cannot assist with maintenance, customization, or troubleshooting within the tool itself. Moreover, with any changes made within the tool, we cannot ensure its functionality or full compatibility with current or future versions of Teachable.

Overview

Hotjar is a tracking tool that offers creators a way to visualize how users engage with your school by generating interactive heatmaps, recordings, feedback options, and more.

Set up the integration

To setup the Hotjar and Teachable integration:

  1. Navigate to the Settings > Apps page of your school admin.
  2. Click the Hotjar icon to be redirected to the details page.
  3. On the Hotjar details page, click the Install button in the top right corner of the page. A popup modal will appear.
  4. Add your Hotjar Site ID and click the Install button to complete the integration.

    hotjar
TIP: Having trouble finding your site ID? Follow Hotjar's guide to finding your site ID.

Add a tracking code to your school

Once you have installed the Hotjar app, you can copy and paste your Hotjar tracking code within your school:

  1. Copy the tracking code from your Hotjar account.
  2. In your school's admin, navigate to Site > Code Snippets.
  3. Paste your tracking code into the Head Code Snippets. Click Save.
  4. Return to your Hotjar account to verify the code has been installed.

    hotjar

Once installed, you can setup your tracking and other Hotjar tools directly from your Hotjar account.

Disable the integration

If you would like to stop tracking, you can disable the integration at any time.

To do so:

  1. Navigate to the Settings > Apps page of your school admin.
  2. Click the Hotjar icon to be redirected to the details page.
  3. Click the Uninstall button in the top right corner of the page.
  4. A modal will pop up asking to confirm the uninstall. Click on the Uninstall button to continue. Please note that this action is permanent and cannot be undone.

Your tracking code will remain in your Head Code Snippets. Navigate to Site > Code Snippets to remove any remaining code from your school.

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