MailerLite and Teachable

This article goes over integrating MailerLite with your Teachable school.

Overview

MailerLite is a third-party email marketing service provider. By integrating MailerLite with Teachable, you can set up automatic workflows with any of the below Teachable events and event options.

Teachable events supported:

• New sign-up
• New sale
• New enrollment (including manual enrollments by admin)
• Course completed
• Subscription canceled
• Email lead subscribed

Teachable event options:

• School-wide
• Course-specific

MailerLite actions supported:

• Create or update contact in an optional group

MailerLite action options:

• Subscriber Groups

Set up the integration

To setup the MailerLite and Teachable integration:

1. Navigate to the Settings > Apps page of your school admin.
2. Click the MailerLite icon to be redirected to the details page.
3. On the MailerLite details page, click the Install button in the top right corner of the page. A popup modal will appear.
   
4. Add your Mailerlite API token and click the Install button to complete the integration.
   

Add a workflow

To add a workflow to your integration:

1. Click on the Add Workflow button. A modal will pop up to create a workflow.
   
2. Step 1 in the modal is to choose a Teachable event. Click on the dropdown arrow and choose from any of the following events:
   • • New sign-up
     • New sale
     • New enrollment
     • Course completed
     • Subscription canceled
     • Email lead subscribed
       
3. Step 2 in the modal is to choose the Mailerlite event. Click on the dropdown arrow and choose from the following actions:
   • • Create or update a contact in an optional group
       
4. Choose your Mailerlite list from the dropdown menu.
   
   TIP: If you would like to add an additional email group, you can go back to your MailerLite account to create one.
   
5. Step 3 in the modal is to review and name your workflow. If you want to make changes to your workflow, click on the Back button to go back to the previous step. When finished, name your workflow and click the Create workflow button.
   

Delete a workflow

To delete an existing workflow in your admin:

1. Go to the Workflows section of the Mailerlite details page and click on the More options icon for the specific workflow you want to delete.
   
2. Click Delete workflow. A modal will pop up asking you if you would like to remove this workflow. Click on the Delete button to continue. Please note that this action is permanent and cannot be undone.
   

Disable the integration

If you would like to stop workflow automations from your school to your Mailerlite account, you can disable the integration at any time.

To do so:

1. Navigate to the Settings > Apps page of your school admin.
2. Click the Mailerlite icon to be redirected to the details page.
3. Click the Uninstall button in the top right corner of the page.
   
4. A modal will pop up asking to confirm the uninstall. Click on the Uninstall button to continue. Please note that this action is permanent and cannot be undone.
   

Troubleshooting

If users are not being sent to your Mailerlite list, please review the following troubleshooting steps.

Check your email lists

If you’ve created a workflow with a specific list and later changed the name of the list in Mailerlite, the workflow will no longer be able to add users to the newly edited email list.

To fix the issue, you can either edit the name of the email list back to its original name or delete the workflow and create a new one with the corresponding email list.

Check your student opt-in status

When a student signs up for an account in your school, they have the option to opt-in to receiving instructional and promotional emails.

If a student does not opt-in to receive these emails, they will not be passed to your Mailerlite list.

You can see which students have opted in/out of receiving emails from your school by going to Users > Students and checking the Email Opt Out column. "Yes" means that they have opted out and will not receive emails. "No" means they have opted in and will receive emails.