This article goes over how to use Teachable's native integration to embed a TikTok pixel to your school's checkout, site, and course pages.
CAUTION: Third-party tools exist outside the realm of customer support. This means that we cannot assist with maintenance, customization, or troubleshooting within the tool itself. Moreover, with any changes made within the tool, we cannot ensure its functionality or full compatibility with current or future versions of Teachable.
Tiktok pixels are snippets of code that occupy a single pixel on a page. If you're using ads, having a pixel allows you to collect data on how your ads are performing, and then use that data to optimize the conversion rate.
Once you enable Teachable's native TikTok pixel integration, it'll automatically add a pixel to the following pages and start tracking the page view events and purchase events (if applicable):
- Checkout pages
- Sales pages
- Thank you pages
- Lesson pages
- Site Pages (e.g. homepage, terms of service, etc)
- Custom Pages
CAUTION: The use of tracking pixels may affect whether your school meets privacy and data consent standards under the European Union’s General Data Protection Regulation. We recommend consulting a legal professional before adding tracking pixels on your school.
Creating a TikTok Pixel
In order to use Teachable's native integration, you'll need to have a school on the Pro plan or higher, a TikTok ad account, and an existing TikTok pixel. For more detailed information on how to create a pixel, we recommend taking a look at TikTok's help articles on creating a pixel.
Once you've created your TikTok pixel, you'll need your Pixel ID to use Teachable's integration:
Adding a TikTok Pixel to your school
CAUTION: If you've already added a pixel to your school using code snippets, we recommend you remove your existing pixel before using this integration to add a new one. Otherwise, the data you gather may be inaccurate.
Once you've created a TikTok pixel and have your Pixel ID, you can add your pixel by following these steps:
- Navigate to your school’s Settings > Apps menu.
- Click the TikTok Pixel icon to be redirected to the details page.
- On the TikTok details page, click the Install button in the top right corner of the page. A popup modal will appear.
- In the TikTok Pixel ID field, paste your pixel ID.
- Click Install.
Testing your tracking pixel
After adding your pixel, you may want to test it to make sure it's working. To do so, we recommend installing the TikTok Pixel Helper Chrome Extension.
Once you install the extension, go to one of your school's checkout, sales, or course pages and click on the TikTok link symbol. If done correctly, you should see your TikTok pixel listed in the window that appears.
For help using the extension tool, we recommend using TikTok's help articles on the subject.
NOTE: If your TikTok pixel is not tracking the above events for all visitors to your school, it is possible your analytics are affected by third-party privacy regulations and features, such as Apple’s iOS14 software update. For more general information on tracking analytics, privacy, and Teachable, please review our FAQ.
Uninstall the pixel
If you would like to stop using your TikTok Pixel on your Teachable school, you can disable the integration at any time.
To do so:
- Navigate to the Settings > Apps page of your Teachable school.
- Click the TikTok Pixel icon.
- Click the Uninstall button in the top right corner of the page.
- A modal will pop up asking to confirm the uninstall. Click on the Uninstall button to continue. Please note that this action is permanent and cannot be undone.