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Teachable Accounts

Let students manage multiple schools under one login—and streamline the login, profile, and payment experience.

Updated this week

This article explains:

  • What Teachable Accounts are

  • How to enable or disable Teachable Accounts for your school

  • How students can connect or disconnect their school accounts

  • What the Teachable Account dashboard and login experience look like

What is a Teachable Account?

Each user in your school has an individual school account (email + password) to log in. A Teachable Account lets a user connect multiple school accounts under one set of login credentials.

This means that if a student, author, or affiliate belongs to multiple Teachable schools, they can access all of them through a single Teachable Account. With Teachable Accounts, users can:

  • Log in once to access multiple schools

  • Manage their profile and payment information in one place

  • Save and reuse payment details securely across schools

School owners can enable or disable Teachable Accounts for their school. The chart below has a detailed breakdown of the main reasons a school owner might choose to enable or disable Teachable Accounts in their school.


Why enable or disable Teachable Accounts?

School owners can enable or disable Teachable Accounts anytime.

Below is a comparison to help decide which setup works best for your school.

Teachable Accounts Enabled

Teachable Accounts Disabled

Login

Students can access your school from their Teachable Account dashboard and can login with their Teachable Account credentials.

Students log in directly from your school URL using their individual school credentials.

Branding

The school will retain some Teachable branding on login and checkout pages (i.e., the option to login with a “Teachable Account”).

Maintains full individual school branding.

Account management

Students can edit their account details (including payment information, login credentials, and profile image/details) from one central location for all their Teachable school accounts.

Students must update account and payment details separately in each school.

Note: For schools created on or after March 16, 2021, Teachable Accounts are disabled by default.


How to enable or disable Teachable Accounts

To enable or disable Teachable Accounts in your school:

  1. Navigate to Settings > General.

  2. Click the Website tab.

From the left-side admin menu, the Settings tab is highlighted, then the General tab is selected from the sub-menu. At the top of the page, there is a Website tab and a Courses tab. The Website tab is highlighted.

3. Scroll down to the Log in & sign-ups settings section.

4. Click Enable or Disable under Teachable Accounts.

Screenshot 2024-03-13 at 2.32.17 PM.png

5. Confirm your choice in the pop-up window.

Important: Changing this setting affects all students in your school. See the considerations below before making updates.

Considerations when enabling Teachable Accounts

If you enable Teachable Accounts after already having students enrolled:

Considerations when disabling Teachable Accounts

If you disable Teachable Accounts after students are enrolled:

  • Your school will no longer appear in a student’s Teachable Account dashboard.

  • If a student is making a purchase during the change, their transaction may not complete.

  • Students with Teachable Accounts will receive two automated emails:

    1. One from Teachable explaining that your school is no longer linked.

    2. One from your school, prompting them to set a new password for future logins.

Tip: You can customize the content of these emails using your school’s custom text feature.

This is a graphic displaying two emails. On the left, there is an email from Teachable which states the following: The owner of SCHOOL NAME has disabled Teachable Accounts for their school. This means you can no longer use your Teachable Account to log in to SCHOOL NAME and the link for the school has been removed from your Teachable Account dashboard. You will also receive an email from SCHOOL NAME with instructions for how to access your SCHOOL NAME account moving forward. On the right side of the graphic, there is an email from the school which states the following: The owner of SCHOOL NAME has disabled Teachable Accounts for their school. To continue to be able to access your content, set a password for your SCHOOL NAME account using the link below.


How to connect a school account to a Teachable Account

Students can connect their school account to a Teachable Account at any time.

Creating a Teachable Account does not automatically connect it to existing schools.

To connect:

  1. From a logged in school account, click the profile icon in the top right corner of the screen.

  2. Click the Edit Profile tab from the profile dropdown menu.

    The image shows a sample view of a school directory page. In the top right corner of the screen, the logged in user's profile icon is highlighted. From the dropdown menu of their profile icon, the Edit Profile tab is highlighted.

  3. Scroll to the Linked Accounts section, and click Login next to the Teachable Accounts option.

    The image shows the Edit Profile page of a user's profile. In the middle of the page, there is a Linked Accounts section that is highlighted. There is a Teachable Accounts box in this section, which states there is no connected account. In the Teachable Accounts box, there is a Login button that is highlighted.

  4. In the login window, enter the email address and password associated with your Teachable Account. If you are already logged in to your Teachable Account on your device, you will skip this step.

    The image shows a screen that states: Log in to Teachable—use your Teachable Account to Log in to SCHOOL NAME. There are fields for Email Address and Password, with a Login button beneath the fields.
  5. Review the authorization information and click Authorize.

    The image shows a popup window which states: SCHOOL NAME is requesting access to your Teachable Account. This will allow school name to 1) view your first and last name, 2) view your email address, 3) view your profile image. Beneath this text is an Authorize button and a Cancel button.

After connecting:

  • Students receive a confirmation email from both Teachable and your school.

  • They can now log in to your school via “Login with Teachable.”

The image is a graphic showing two different emails side by side. On the left is an email from Teachable which states: You have linked your Teachable Account to SCHOOL NAME. You can now login to SCHOOL NAME using Teachable, and a link to the school will be available in your Teachable Account dashboard. You can unlink your Teachable Account from this school at any time from your profile in SCHOOL NAME. On the right is an email from the school which states: Teachable has been linked to your SCHOOL NAME account. You can now use Teachable to login to SCHOOL NAME. If you would like to unlink Teachable from your account, you can do so from your profile.


How to disconnect a school account from a Teachable Account

Students can unlink their Teachable Account anytime.

To disconnect:

  1. From a logged in school account, click the profile icon in the top right corner of the screen.

  2. Click the Edit Profile tab from the profile dropdown menu.

    The image shows a sample view of a school directory page. In the top right corner of the screen, the logged in user's profile icon is highlighted. From the dropdown menu of their profile icon, the Edit Profile tab is highlighted.

  3. Scroll to the Linked Accounts section, and click Disconnect next to the Teachable Accounts option.

    The image shows the Edit Profile page of a user's profile. In the middle of the page, there is a Linked Accounts section that is highlighted. There is a Teachable Accounts box in this section, which has a Disconnect button highlighted.

  4. In the popup window, set a new password for your school account then click Disconnect.

    The image shows a popup window which states: To disconnect, you first need to set a password. There is a New Password field, and a Confirm Password field. Below those fields are a Cancel button and a Disconnect button.

Note: Once disconnected, the student must log in directly to your school using the new password—they cannot log in via Teachable.


The Teachable Account dashboard

The Teachable Account dashboard lets users view all connected schools and manage profile or billing details.

The image shows the Teachable Account Dashboard. In the main screen, there are two headers shown: Schools I Own and School I'm Enrolled in. Beneath each header, there are icons for several different schools. There is also a user menu on the left side of the screen with the following tabs: My Schools, Create New School, Settings, Billing, Help.

From the left-side admin menu of the Teachable Accounts dashboard, users can take the following actions:

  1. My Schools - View any schools the account is connected to. Schools in the dashboard will be categorized into the following headings, based on user type:

    1. Schools I Own - Schools in which the user is an owner.

    2. Schools Where I’m an Author - Schools in which the user is an author.

    3. Schools Where I’m an Affiliate - Schools in which the user is an affiliate.

    4. Schools I Manage - Schools in which the user has a custom user role.

    5. Schools I’m Enrolled In - Schools in which the user is a student.

  2. Create New School - Create a new school as a primary owner. (Newly created schools will be placed on the free plan by default.)

  3. Settings - Edit your name, email address, or password. Learn more about editing your account details.

  4. Billing - Edit your billing information. Learn more about editing your payment and billing information.

  5. Help

    1. Primary owners, owners, and authors can log in to contact Teachable Support.

    2. School students can contact their school owners directly via email. Learn more about student support.

How to access the Teachable Account dashboard

School admin users can access their Teachable Account dashboard by clicking their user name in the bottom left corner of their school admin:

The image shows an admin view of a school dashboard. In the bottom left corner of the screen is the admin's user name. The admin user name is highlighted.

Otherwise, all users can access their Teachable Accounts dashboard by doing the following:

  1. From a logged in school account, click the profile icon in the top right corner of the screen.

  2. Click the Edit Profile tab from the profile dropdown menu.

    The image shows a sample view of a school directory page. In the top right corner of the screen, the logged in user's profile icon is highlighted. From the dropdown menu of their profile icon, the Edit Profile tab is highlighted.
  3. Scroll to the Linked Accounts section, and click View Account under the connected Teachable Account.

    he image shows the Edit Profile page of a user's profile. In the middle of the page, there is a Linked Accounts section that is highlighted. There is a Teachable Accounts box in this section, which has a View Account button highlighted.

Once you click View Account, the Teachable Accounts dashboard will open in a new tab.

Alternatively, all users with a Teachable Account can log in to their Teachable Account directly via my.teachable.com.

Login experience

Schools with Teachable Accounts enabled:

When students go to log in to a school, they will see two login options:

  • Login with a student account using their email and password. (All users can login with this option.)

  • Login with their Teachable Account by clicking the Login with Teachable button. (Only users who have connected their school account to a Teachable Account can login with the Login with Teachable button.)

The image shows a login popup modal. There are fields for Email and Password, with a Login button beneath the fields. Beneath the Login button is a Login with Teachable button.

Schools with Teachable Accounts disabled:

Students will only be able to login directly to the school with their email address and password.

The image shows a login popup modal. There are fields for Email and Password, with a Login button beneath the fields.

Learn more about the student login experience.


Troubleshooting login issues

If a student can’t log in with their Teachable Account, they likely haven’t connected their school account.

To check if a student’s account is linked:

  1. Go to Users > Students in your admin dashboard.

  2. Click into a specific student’s profile.

  3. In the Information tab, scroll down to the Linked Accounts section.

    The image shows a school owner's admin dashboard. From the left side menu, the Users > Students tabs are highlighted, and the screen is showing a specific user's profile. There is a Linked Accounts section in the middle of the user's profile which shows a Teachable Accounts icon.

Students who have their school account linked to a Teachable Account will have the “Teachable” icon in the Linked Accounts section. Students who are not linked to a Teachable Account will have a “No linked accounts to show yet” message:

The image shows a school owner's admin dashboard. From the left side menu, the Users > Students tabs are highlighted, and the screen is showing a specific user's profile. There is a Linked Accounts section in the middle of the user's profile which shows the following message: No linked accounts to show yet.

If the student is not linked to a Teachable Account and is experiencing issues logging in, they should either:

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