This article explains:
What Teachable Accounts are
How to enable or disable Teachable Accounts for your school
How students can connect or disconnect their school accounts
What the Teachable Account dashboard and login experience look like
What is a Teachable Account?
Each user in your school has an individual school account (email + password) to log in. A Teachable Account lets a user connect multiple school accounts under one set of login credentials.
This means that if a student, author, or affiliate belongs to multiple Teachable schools, they can access all of them through a single Teachable Account. With Teachable Accounts, users can:
Log in once to access multiple schools
Manage their profile and payment information in one place
Save and reuse payment details securely across schools
School owners can enable or disable Teachable Accounts for their school. The chart below has a detailed breakdown of the main reasons a school owner might choose to enable or disable Teachable Accounts in their school.
Why enable or disable Teachable Accounts?
School owners can enable or disable Teachable Accounts anytime.
Below is a comparison to help decide which setup works best for your school.
| Teachable Accounts Enabled | Teachable Accounts Disabled |
Login | Students can access your school from their Teachable Account dashboard and can login with their Teachable Account credentials. | Students log in directly from your school URL using their individual school credentials. |
Branding | The school will retain some Teachable branding on login and checkout pages (i.e., the option to login with a “Teachable Account”). | Maintains full individual school branding. |
Account management | Students can edit their account details (including payment information, login credentials, and profile image/details) from one central location for all their Teachable school accounts. | Students must update account and payment details separately in each school. |
Note: For schools created on or after March 16, 2021, Teachable Accounts are disabled by default.
How to enable or disable Teachable Accounts
To enable or disable Teachable Accounts in your school:
Navigate to Settings > General.
Click the Website tab.
3. Scroll down to the Log in & sign-ups settings section.
4. Click Enable or Disable under Teachable Accounts.
5. Confirm your choice in the pop-up window.
Important: Changing this setting affects all students in your school. See the considerations below before making updates.
Considerations when enabling Teachable Accounts
If you enable Teachable Accounts after already having students enrolled:
Existing students will need to manually connect their school account to a Teachable Account before they can log in using Teachable credentials.
Considerations when disabling Teachable Accounts
If you disable Teachable Accounts after students are enrolled:
Your school will no longer appear in a student’s Teachable Account dashboard.
If a student is making a purchase during the change, their transaction may not complete.
Students with Teachable Accounts will receive two automated emails:
One from Teachable explaining that your school is no longer linked.
One from your school, prompting them to set a new password for future logins.
Tip: You can customize the content of these emails using your school’s custom text feature.
How to connect a school account to a Teachable Account
Students can connect their school account to a Teachable Account at any time.
Creating a Teachable Account does not automatically connect it to existing schools.
To connect:
From a logged in school account, click the profile icon in the top right corner of the screen.
Click the Edit Profile tab from the profile dropdown menu.
Scroll to the Linked Accounts section, and click Login next to the Teachable Accounts option.
In the login window, enter the email address and password associated with your Teachable Account. If you are already logged in to your Teachable Account on your device, you will skip this step.
Review the authorization information and click Authorize.
After connecting:
Students receive a confirmation email from both Teachable and your school.
They can now log in to your school via “Login with Teachable.”
How to disconnect a school account from a Teachable Account
Students can unlink their Teachable Account anytime.
To disconnect:
From a logged in school account, click the profile icon in the top right corner of the screen.
Click the Edit Profile tab from the profile dropdown menu.
Scroll to the Linked Accounts section, and click Disconnect next to the Teachable Accounts option.
In the popup window, set a new password for your school account then click Disconnect.
Note: Once disconnected, the student must log in directly to your school using the new password—they cannot log in via Teachable.
The Teachable Account dashboard
The Teachable Account dashboard lets users view all connected schools and manage profile or billing details.
From the left-side admin menu of the Teachable Accounts dashboard, users can take the following actions:
My Schools - View any schools the account is connected to. Schools in the dashboard will be categorized into the following headings, based on user type:
Schools I Own - Schools in which the user is an owner.
Schools Where I’m an Author - Schools in which the user is an author.
Schools Where I’m an Affiliate - Schools in which the user is an affiliate.
Schools I Manage - Schools in which the user has a custom user role.
Schools I’m Enrolled In - Schools in which the user is a student.
Create New School - Create a new school as a primary owner. (Newly created schools will be placed on the free plan by default.)
Settings - Edit your name, email address, or password. Learn more about editing your account details.
Billing - Edit your billing information. Learn more about editing your payment and billing information.
Help
Primary owners, owners, and authors can log in to contact Teachable Support.
School students can contact their school owners directly via email. Learn more about student support.
How to access the Teachable Account dashboard
School admin users can access their Teachable Account dashboard by clicking their user name in the bottom left corner of their school admin:
Otherwise, all users can access their Teachable Accounts dashboard by doing the following:
From a logged in school account, click the profile icon in the top right corner of the screen.
Click the Edit Profile tab from the profile dropdown menu.
Scroll to the Linked Accounts section, and click View Account under the connected Teachable Account.
Once you click View Account, the Teachable Accounts dashboard will open in a new tab.
Alternatively, all users with a Teachable Account can log in to their Teachable Account directly via my.teachable.com.
Login experience
Schools with Teachable Accounts enabled:
When students go to log in to a school, they will see two login options:
Login with a student account using their email and password. (All users can login with this option.)
Login with their Teachable Account by clicking the Login with Teachable button. (Only users who have connected their school account to a Teachable Account can login with the Login with Teachable button.)
Schools with Teachable Accounts disabled:
Students will only be able to login directly to the school with their email address and password.
Learn more about the student login experience.
Troubleshooting login issues
If a student can’t log in with their Teachable Account, they likely haven’t connected their school account.
To check if a student’s account is linked:
Go to Users > Students in your admin dashboard.
Click into a specific student’s profile.
In the Information tab, scroll down to the Linked Accounts section.
Students who have their school account linked to a Teachable Account will have the “Teachable” icon in the Linked Accounts section. Students who are not linked to a Teachable Account will have a “No linked accounts to show yet” message:
If the student is not linked to a Teachable Account and is experiencing issues logging in, they should either:
Log in directly to the school with their email address and password.
