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Users

Manage, filter, and export user data from your Teachable school admin.

Updated over 2 weeks ago

The Users section in your school admin lets you view and manage all users—students, owners, authors, affiliates, and custom users. From here, you can:

  • View detailed user lists

  • Filter and segment users

  • Send emails

  • Add users manually

  • Export user data to a CSV file

Note: Only students can edit their personal information like name or email address. Here's how they can do that.

Viewing users by role

To view a specific type of user (students, authors, etc.), select the relevant tab in the admin sidebar.

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Filtering users

To segment users, click Add Filters in any user list view. You can combine multiple filters and even save them (on paid plans).

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Available filters

Depending on the type of user, you can apply the following filters from the drop-down menu:

Tags:

  • Has Tag - View all users who have a specific tag.

  • Does Not Have Tag(s) - View all users who do not have a specific tag.

Enrollment:

  • Enrolled in specific bundle(s)

  • Has access to specific digital download(s)

  • Enrolled in membership tier(s)

  • Not enrolled in specific course(s)

  • Enrolled in any course (toggle off to see students not enrolled)

  • Issued specific certificate(s)

  • Enrolled in course(s) before / after [date]

  • Completed / hasn’t completed course(s)

User Credentials:

  • Name or email doesn’t contain

  • Signed up before / after [date]

  • Last login before / after [date]

  • Login count greater than [X]

  • Is author / affiliate / owner

  • From country [X]

  • SRC contains [source]

Sales:

  • Purchases greater than [X]

  • Purchases less than or equal to [X]

  • Payment count over / under [X]

  • Used / not used coupon

  • Sales with affiliate code

  • Purchased pricing plan

  • Refunded before / after [date]

  • Currently in free trial

  • Converted from free trial

  • Did not convert from free trial

  • Signed up with affiliate code

Saving filters

On paid plans, you can save filters for easy future use. You can also add multiple filters to a saved set.

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Exporting user data

School owners can export user data to a CSV file. It will be sent to the school owner's email address.

To export:

  1. Apply your desired filters.

  2. Click Export CSV in the top-right corner.

  3. Wait for the email—larger exports may take a few minutes.

admin-users-export-csv.png

CSV file includes:

  • User ID – Unique user identifier

  • Full name – First and last name

  • Email – Associated account email

  • Last login – Date of most recent login

  • Joined at – Sign-up date

  • Course count – Number of enrolled courses

  • SRC – Sign-up source

  • Country – Based on user’s join IP

  • Sign-in count – Total logins

  • Unsubscribe from marketing emailsTRUE (opted out) or FALSE (subscribed)

  • Affiliate code – Automatically generated (only active when user is set as affiliate)

  • Billing & delivery address – If saved during checkout

  • Tags – All assigned tags

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