Most Teachable schools never see usage fees — about 90% of creators aren't impacted at all. If you received an email about upcoming changes, this article explains what's changing and what (if anything) you need to do.
For schools that are over their plan's limits
A per-student usage fee will apply automatically at your next billing renewal if your school exceeds its plan's active or imported student limits.
What counts toward your limits?
Active students: Students currently enrolled in at least one product in your school
Imported students: Students added outside Teachable's checkout — such as through a manual import, the API, or a third-party tool — within the last 12 months
Published products: The total number of published products in your school.
Video storage: Total video storage used across your school.
NOTE: Imported students also includes the use of the Bulk Actions feature to manually import existing users to a new product. To learn more about this feature, click here.
What are the usage limits across plans?
| Starter | Builder | Growth | Advanced |
Products | 5 | 10 | 50 | 100 |
Admin-level users | 1 | 1 | 5 |
|
Active students | 100 | 1,000 | 5,000 | 10,000 |
Imported students | 5 | 50 | 1,000 | 2,000 |
Video storage | Up to 1TB | Up to 1TB | Up to 1TB | Up to 1TB |
How fees are calculated
Type | Starter | Builder | Growth | Advanced |
Active student | $0.10/mo | $0.10/mo | $0.05/mo | $0.05/mo |
Imported student | $1.50/mo | $1.00/mo | $0.75/mo | $0.50/mo |
Type | Fee |
Published products over 100 | $199/month per 50 additional products |
Video storage over 1,000 GB | $15/month per additional TB |
How to reduce or eliminate fees
Upgrade your plan — higher tiers include more active and imported student capacity
Move to Teachable checkout — students who enroll through Teachable's native checkout don't count toward your imported student limit
Contact us — if you have high usage, our team can discuss a custom plan at [email protected]
Still have questions?
Contact us or review the full usage fees policy.