Users

This article outlines the tools available in the Users section of the school admin area.

Overview

In the Users section of the school admin area, school owners can view a list of their users (students, owners, authors, affiliates, and custom users), access student information, send emails to individual users (or segmented groups of users), add users to their school, and export a CSV of user data.

To view a list of your students, owners, authors, affiliates, and custom users, select from the tabs in the admin sidebar:

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Filter Users

Within each role type's respective user list, filter users by clicking on the Add Filters button.

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Depending on the type of user, you can apply the following filters from the drop-down menu:

  • Enrolled in Course - Specify (a) course(s) to view the users enrolled in them.
  • Not Enrolled in Course - Specify (a) course(s) to view all users not enrolled in (a) specified course(s).
  • Purchased Pricing Plan - View all users in your school who purchased a specified pricing plan.
  • Completed Course - View all users in your school who have completed a course.
  • Hasn’t Completed Course - View all users in your school who have not completed a course.
  • Is Author - View all authors in your school.
  • Is Affiliate - View all affiliates in your school.
  • Is Owner - View all owners in your school.
  • Revenue Greater Than - Input a number and see all users who have spent more than that on your school.
  • Revenue Less Than or Equal To - Input a number and see all users who have spent that amount or less on your school.
  • Payment Count Over - Input a number and see all users who have made more purchases than that number.
  • Payment Count Maximum - Input a number and see all users who have made purchases equal to or below that number.
  • Used Coupon - See all users who have used a specific coupon code.
  • Not Used Coupon - See all users who have not used a specific coupon code.
  • Enrolled in Course(s) After - View all users who enrolled in (a) course(s) after a specified date. Combine with the Enrolled in Course filter to narrow it down to (a) specific course(s).
  • Enrolled in Course(s) Before - View all users who enrolled in (a) course(s) before a specified date. Combine with the Enrolled in Course filter to narrow it down to (a) specific course(s).
  • Signed Up After - View all users who signed up to your school after a specified date.
  • Signed Up Before - View all users who signed up to your school before a specified date.
  • Last Login After - View all users who have logged into your school after a specified date.
  • Last Login Before - View all users who have logged into your school before a specified date.
  • Login Count Greater Than - View all users who have logged into your school more than a specified number of times.
  • From Country - View all users from a specified country (caveat: not all users specify their country).
  • SRC Contains - Filter by the signup source in a URL. Track this by appending ?src= and a source keyword to a URL before you post or share it. For instance, if you're sharing your school on Facebook, you'd want to change the link to myschool.teachable.com/?src=facebook to track those clicks.
  • Signed Up with Affiliate Code - View all users who signed up using a specified affiliate code.
  • Sales with Affiliate Code - View all users who have made sales using a specified affiliate code.
  • Author of Course - Input a course name to search for the author associated with the course.
  • Earnings Greater Than - Input a number to view all authors or affiliates who have earned more than the specified amount.
  • Earnings Less Than or Equal To - Input a number to view all authors or affiliates who have earned less or equal to the specified amount.
  • Has Affiliate Code - Input an affiliate code to view the affiliated associated with the affiliate code.
  • Has Custom Role - Input a custom permission to view users that have been granted the permission.

Export a User CSV

School owners can also export a CSV file of their user data based on selected filters. The CSV file is sent via email to the email address associated with the school owner’s account. To export a CSV file, click on the Export CSV button:admin-users-export-csv.png

 

  • Full Name - The first and last name of the user.
  • Email - The email address associated with the user's account.
  • Last Login - The date of the user's last login session.
  • Joined At - The date when the user first signed up for the school or course.
  • Course Count - The number of courses the user has enrolled in.
  • SRC - The user's sign-up source.
  • Country - The country that the user was located in when first joining the school.
  • Sign-In Count - The number of times the user has signed in to the school
  • Unsubscribe from Marketing Emails - This indicates whether or not the user has opted-out of marketing emails from the school.
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