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Users

The Users area is where site owners can go to see a list of their users (separated by user role), view user activity, and launch email communications with individuals or groups of users. See Understanding User Roles for an overview of user titles and privileges.

Overview

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Inside Users you can access the following tools:

  • Email Students: Send an email to individual students, students enrolled in a specific course, or all students in your school.
  • Import Students: To enter users in bulk, you can upload a CSV file formatted by [name, email, password], or you can manually import users. Once users are imported you can enroll them in (a) course(s) and apply coupon codes.
  • Export CSV: Export a CSV file of all of your users.
  • Student Information: By clicking on an individual user, you can access and edit basic user information, see the user’s stats, edit their privileges, and delete their account.

 

Filtering School Users

Using filters, you can sort your list of users by certain criteria.

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Here is a list of all the filters available at this time (note that these filters may change depending on which user role you are viewing):

  • Name or Email Doesn’t Contain - Specify letters or words to filter out.
  • Enrolled in Course - Specify (a) course(s) to view the users enrolled in them.
  • Not Enrolled in Course - Specify (a) course(s) to view all users not enrolled in (a) specified course(s).
  • Purchased Pricing Plan - View all users in your school who purchased a specified pricing plan.
  • Completed Course - View all users in your school who have completed a course.
  • Hasn’t Completed Course - View all users in your school who have not completed a course. 
  • Is Author - View all authors in your school.
  • Is Affiliate - View all affiliates in your school.
  • Is Owner - View all owners in your school.
  • Revenue Greater Than - Input a number and see all users who have spent more than that on your school.
  • Revenue Less Than or Equal To - Input a number and see all users who have spent that amount or less on your school.
  • Payment Count Over - Input a number and see all users who have made more purchases than that number.
  • Payment Count Maximum - Input a number and see all users who have made purchases equal to or below that number.
  • Used Coupon - See all users who have used a specific coupon code.
  • Not Used Coupon - See all users who have not used a specific coupon code.
  • Enrolled in Course(s) After - View all users who enrolled in (a) course(s) after a specified date. Combine with the Enrolled in Course filter to narrow it down to (a) specific course(s).
  • Enrolled in Course(s) Before - View all users who enrolled in (a) course(s) before a specified date. Combine with the Enrolled in Course filter to narrow it down to (a) specific course(s).
  • Signed Up After - View all users who signed up to your school after a specified date.
  • Signed Up Before - View all users who signed up to your school before a specified date.
  • Last Login After - View all users who have logged into your school after a specified date.
  • Last Login Before - View all users who have logged into your school before a specified date.
  • Login Count Greater Than - View all users who have logged into your school more than a specified number of times.
  • From Country - View all users from a specified country (caveat: not all users specify their country).
  • SRC Contains - Filter by the signup source in a URL. Track this by appending ?src= and a source keyword to a URL before you post or share it. For instance, if you're sharing your school on Facebook, you'd want to change the link to myschool.teachable.com/?src=facebook to track those clicks.
  • Signed Up with Affiliate Code - View all users who signed up using a specified affiliate code.
  • Sales with Affiliate Code - View all users who have made sales using a specified affiliate code.

Exporting a User CSV

Primary owners can also export a CSV file of their user data. To export a CSV file, click on the Export CSV button:

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The CSV contains the following information:

  • Full Name - The first and last name of the user.
  • Email - The email address associated with the user's account.
  • Last Login - The date of the user's last login session.
  • Joined At - The date when the user first signed up for the school or course.
  • Course Count - The number of courses the user has enrolled in.
  • SRC - The user's sign-up source.
  • Country - The country that the user was located in when first joining the school.
  • Sign-In Count - The number of times the user has signed in to the school
  • Unsubscribe from Marketing Emails - This indicates whether or not the user has opted-out of marketing emails from the school.
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