This article goes over changing your Teachable account's billing information, changing your card information, and which payment methods are accepted by Teachable.
Accepted Payment Methods
Teachable accepts the following debit or credit cards:
- American Express
Teachable does not offer the ability to purchase a Teachable plan via PayPal.
Change Your Billing Info
If you are the Primary Owner of your school, you can change your school's billing information by following these steps:
- In your Teachable admin sidebar, select Settings.
- Under settings, select the Billing tab.
- Enter the new payment method you'd like to add.
- Click Save.
View Your Billing History
At the bottom of the Billing page, you can view your Teachable billing history.
For each transaction, you'll see the payment date, payment ID, amount paid, which plan you were billed for, and whether it was an annual or monthly plan.
You'll also be able to resend the receipt of any transaction to your Teachable associated email address by clicking the Resend Receipt button.
NOTE: If you're in the UK and have a VAT ID, you can find information on how to enter that in this article.
Failed Payment Attempts
If the card on file for your school is declined for any reason, Teachable will notify you via email. Afterwards, we'll automatically attempt to process your plan payment the 1st, 4th, and 9th day after the initial failed payment.
If all of these payment attempts fail, your school will automatically be downgraded to the Free plan.