Email Templates

This article goes over how to use the email template editor to adjust the way emails appear to users.

Overview

On the Basic plan and up, you can modify templates for the emails sent from your school in the Template Editor. To access the Template Editor, select Emails from the admin sidebar. Then, choose Template Editor from the submenu. template editor

Customize Email Templates

Email templates allow you to customize the styling of the emails you send out. You can edit the templates using HTML, CSS, and the Liquid templating language.

CAUTION: The Template Editor is a more advanced feature. Use with caution. And remember you can Reset your email templates at any time.

There are a number of Liquid tags that you can use within the Template Editor—to name a few:

  • {{ school.url }} - your school’s URL
  • {{ student.name }} - name of a student
  • {{school.email_from_name}} - the “from” name that appears in emails from your school
  • {{ course.name }} - name of a specific course

In the Template Editor, you'll see 15 different email templates to customize:

select email template

Layout Templates

  • Email CSS - The stylesheet shared among all your email templates.
  • Email Header - This header is shared among all your email templates.

If you modify either of these templates, you won't be able to change other templates unless you reset these to their default versions (by clicking the Reset button):

reset-template.png

Emails to Students

  • Student Signup Confirmation - The email sent when giving confirmation instructions to new students.
  • New Comment Notification - The email sent to a student when there’s another comment on a thread they participated in.
  • Custom Email - The email to a student when they are emailed directly.
  • Failed Payment - The email sent to a student when a recurring payment fails. 
  • Drip Content Release - The email sent to a student when they receive drip content notifications.
  • Nonpayment Cancellation - The email sent to a student when their subscription ends due to nonpayment.
  • New Enrollment - The email sent to a student when they enroll and pay for a course.

Emails to Owners and Authors

  • Manual Subscription Cancellation - The email sent to instructors when student cancels their subscription manually.
  • Billing Error - The email sent to instructors when an attempt to bill a student for a course is unsuccessful.
  • New Student Signup - The email sent to instructors when a new student signs up at a school.
  • New Comment Awaiting Moderation - The email sent to instructors when they have comment moderation turned on and there is a comment on a lecture.
  • Nonpayment Subscription Cancellation - The email sent to instructors when a student's subscription is cancelled due to nonpayment.
  • New Enrollment - The email sent to instructors when a student enrolls in a course.

When using the email template editor, remember to Save your changes. At any time, you can Preview what a template looks like by clicking the button in the upper right-hand part of the page. Below is a preview of what the myTeachable Signup Confirmation template looks like:

view email template

Publish your changes to have them reflect in your emails. At any time you can Reset the template to bring it back to the default template.

You can adjust the colors that appear in your emails in Site > Theme > Colors. Additionally, the image that appears on your emails will be your site's favicon, which can be modified in Site > Theme > Logo & Background.

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